Manuel Cardona

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.

• Managed over 50 drivers for a amazon package distributing company
• Updated and resolved incidents
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained new recruits
• went out on routes when need.
• experience with cargo vans and 25ft vehicles
• Great with simple vehicle maintenance

• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
• Performed key tasks to promote inviting grocery store appearance.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• self motivated
• Oversaw ordering processes for products, maintaining optimal stock levels to meet customer demand without overstocking inventory.
• Enhanced customer satisfaction by addressing and resolving complaints quickly and professionally.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Loaded truck and properly secured items to prevent damage for deliveries.

First job i ever had and it taught me great fundamentals and improved my social skills for the later jobs i would have.