Manuel Castillo
Springville,CA
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
7
7
years of professional experience
Work History
Painter
Los Angeles Conservation Corps
Los Angeles, CA
03.2024 - 10.2024
- Mixed paints to desired color and texture;.
- Applied primers and sealers to prepare new surfaces for painting;.
- Applied paint with brushes, rollers, spray guns or other equipment;.
- Cleaned up job sites after completion of projects;.
- Used ladders and scaffolds to reach high walls and ceilings;.
- Followed manufacturer's instructions when mixing chemicals for special applications ;.
- Wore protective clothing such as masks, respirators and gloves.
- Used power and hand tools safely and effectively.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Supervisor
UNIQLO
Santa Monica, CA
07.2019 - 08.2024
- Directed and supervised team of 25 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained, mentored, coached, and evaluated staff as necessary.
- Performed daily inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
Line Server and Cashier
Chipotle
Santa Cruz, CA
01.2018 - 12.2018
- Greeted customers that came into the store.
- Served food in an orderly and timely manner.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of work stations and dining area.
Education
Some College (No Degree) - Business Management and Economics
University of California - Santa Cruz
Santa Cruz, CASkills
- Strategic Planning
- Process Improvement
- Inventory Control
- Operations Management
- Staff Management
- Staff Development
- Inventory Oversight
- Goal-Oriented
- Complex Problem-Solving
- Employee Motivation
- Staff Discipline
- Customer Service Management
- Merchandise Promotion and Display
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Painter
Los Angeles Conservation Corps
03.2024 - 10.2024
Supervisor
UNIQLO
07.2019 - 08.2024
Line Server and Cashier
Chipotle
01.2018 - 12.2018
Some College (No Degree) - Business Management and Economics
University of California - Santa Cruz
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