Created and implemented strategy for the company's outbound correspondence marketing channels as part of the company's Correspondence Center of Excellence
Analyze marketing data to generate insights and actionable recommendations for optimizing digital customer communications
Collaborate with operational leaders, Enterprise Correspondence, and Digital Marketing to ensure communications are delivered via the right channel, to the right audience, at the right time
Work with Product Marketing Managers and development teams to manage deployment and execution of customer correspondence initiatives
Ensure alignment of correspondence marketing strategies with GM Financial's broader customer engagement objectives
Account Executive - Account Lead
Walton Isaacson | Client - Lexus
08.2023 - 11.2024
Facilitated effective communication and collaboration among clients, production teams, and creative departments
Coordinated planning and execution of advertising campaigns across various channels, including broadcast, social media, digital, and OOH
Stayed updated on multicultural marketing trends, emerging cultural shifts, and best practices to provide clients with innovative solutions that resonate with multicultural communities
Supported the account management team in developing new business pitches and proposals, contributing to the agency's growth
Project management in developing comprehensive plans, defining project scope, goals, deliverables, and timelines, which improved project clarity and stakeholder alignment
Maintained seamless workflow by collaborating with media, creative, production, strategy, and account teams
Served as primary point of contact for the Traffic, LDA (Lexus Dealership Association), and Experiential departments
Contributed to the success of the Lexus x Parkwood Entertainment x Beyonce RenaissanceWorld Tour
Developed and maintained strong working relationships with professionals within assigned territory.
Assistant Account Executive
Walton Isaacson | Client - Lexus
08.2022 - 07.2023
Supported account leadership in managing Lexus' advertising campaigns, ensuring timely execution and brand consistency
Assisted in developing presentations, competitive reports, and campaign recaps to provide strategic recommendations to clients
Coordinated with internal teams and external vendors to facilitate creative asset production and delivery
Contributed to new business pitches and proposal development, helping secure incremental projects for the agency
Maintained project timelines and deliverables to support smooth execution across all campaign initiatives
Contributed to the success of the Lexus x Marvel's Black Panther partnership campaign
Maintained seamless workflow by collaborating with media, creative, production, strategy, and account teams
Education
Bachelor of Arts - Public Relations and Strategic Communication, Business Management
Marymount Manhattan College
New York, New York
12.2021
Associate of Arts - undefined
Dallas College Eastfield Campus
Mesquite, Texas
08.2019
Skills
Account Management
Project Management
Advertising Campaign Development
Client Relationship Management
Multicultural Advertising
Online/Digital Advertising
Computer/Technical Literacy: Microsoft, Windows, Excel, PowerPoint, and Word
Google Meta
Meta Social Media Analytics
Interpersonal Abilities: Relate to colleagues with ease while building a teamwork environment
Market penetration
Market intelligence
Product differentiation
New product channels
Languages
Spanish
Full Professional
Timeline
Product Marketing Manager
GM Financial
11.2024 - Current
Account Executive - Account Lead
Walton Isaacson | Client - Lexus
08.2023 - 11.2024
Assistant Account Executive
Walton Isaacson | Client - Lexus
08.2022 - 07.2023
Associate of Arts - undefined
Dallas College Eastfield Campus
Bachelor of Arts - Public Relations and Strategic Communication, Business Management
Marymount Manhattan College
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