Summary
Overview
Work History
Education
Skills
Languages
References
Affiliations
Accomplishments
Languages
Certification
Timeline
Generic

MANUEL DE LOS SANTOS

Camp Hill,PA

Summary

Driven and dedicated professional with a proven track record in management, leadership, and effective communication within youth-focused environments. Highly skilled in fostering positive relationships, problem-solving, and strategic planning to support the growth and well-being of young individuals. Eager to leverage my expertise and passion for youth development to make an immediate and meaningful impact at Everstand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

YOUTH CARE PROFESSIONAL

THE BOARD OF CHILDCARE
Mechanicsburg, PA
01.2021 - Current
  • Advanced in building very positive, age-appropriate relationships with youth of all living situations, trauma levels, behaviors, and personalities
  • Assisted youth in accessing housing and other basic needs
  • Responded to crisis situations to handle severe mental health and behavioral issues
  • Implemented program options for children and youth with special requirements
  • Utilized diverse interventions and counseling methods to model coping skills
  • Extensive knowledge of cleaning supplies, chemicals, and methods of cleaning
  • Well-experienced in BCC policy and attentive to changes to policy and program routines
  • Conducted crisis interventions with at-risk youth.
  • Assessed risk of harm to self or others, provided appropriate referrals and interventions as needed.
  • Engaged in recreational activities with clients such as sports, art therapy, movies.

WAREHOUSE LOGISTICS SUPERVISOR

UNITED PARCEL SERVICE
Carlisle, Pennsylvania
06.2018 - 08.2020
  • Recommended and initiated personnel actions, such as promotions, transfers and disciplinary measures
  • Evaluated employee performance and prepared performance appraisals
  • Examined freight to determine loading sequences
  • Performed same work duties as those supervised, and performed more difficult and skilled tasks and assist in performance
  • Prepared and maintained work records and reports of information such as employee time and wages, daily receipts and inspection results
  • Prepared and maintained work records and reports of information such as employee time and wages, daily receipts and inspection results
  • Trainer and expert of all areas of UPS's logistics warehouse operations/ processes including: Unloading, loading, Over 70 lbs, Irregular packaging, International packaging, small packaging, and sorting

DELICATESSEN AND MEAT CLERK

WEIS MARKETS
Camp Hill, Pennsylvania
03.2016 - 06.2018
  • Demonstrated use and operation of merchandise
  • Arranged and display merchandise to promote sales
  • Inventoried stock and requisitioned new inventory
  • Placed special orders, submitted online orders or contacted other stores to find desired items
  • Watched for and recognized security risks and thefts
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Education

Cyber Security

Penn State University
Online
07-2025

Skills

Experienced Leadership: Demonstrated leadership skills with a proven ability to inspire and guide teams toward shared goals

Efficient Operations: Committed to optimizing processes for maximum efficiency and effectiveness in all tasks

Collaborative Teamwork: Fostered a collaborative environment, encouraging teamwork and open communication to achieve common objectives

Advanced Rapport Building: Skilled in establishing and maintaining strong relationships, effectively connecting with individuals across diverse backgrounds

Organizational Expertise: Highly organized, adept at managing multiple priorities while maintaining attention to detail

Effective Communication: Strong communicator, able to convey information clearly and persuasively in both verbal and written forms

Physical Education Instruction: Experienced in delivering engaging and effective physical education instruction that promotes student well-being

Crisis Management: Proficient in safety and crisis management, capable of responding swiftly and effectively to emergencies

Microsoft Office Proficiency: Well-versed in Microsoft Office applications, utilizing tools to enhance productivity and streamline workflows

Cx360 Expertise: Advanced understanding of Cx360, enabling effective management and analysis of client data to enhance service delivery

Advanced Computer and Technology Skills: Proficient in a wide range of computer applications and technologies, ensuring effective use of digital resources in program implementation

Youth Development Expertise: Extensive knowledge of child development principles, enabling the creation of supportive and enriching environments for youth

Behavioral Intervention Skills: Trained in implementing behavioral intervention strategies, effectively addressing and managing challenging behaviors

Languages

English Native, Spanish Bilingual

References

Louis Thomas IV, Operations Manger lthomas@ups.org, (717) 226-6346, United Parcel Service

Affiliations

  • Experienced and decorated athlete in the sports of Golf, Football, Basketball, Baseball, and Soccer

Accomplishments

  • Lead UPS building on several different occasions to have the #1 numbers in the world for safety, service, and production for the given sort/ shift.

Languages

English
Full Professional
Spanish
Full Professional

Certification

  • Licenced EPYSA coach/ trainer for soccer

Timeline

YOUTH CARE PROFESSIONAL

THE BOARD OF CHILDCARE
01.2021 - Current

WAREHOUSE LOGISTICS SUPERVISOR

UNITED PARCEL SERVICE
06.2018 - 08.2020

DELICATESSEN AND MEAT CLERK

WEIS MARKETS
03.2016 - 06.2018

Cyber Security

Penn State University
MANUEL DE LOS SANTOS