Manuel De Toro
Sun Rich
Miami,FL
1
Language
22
years of professional experience
Detail-oriented professional with experience in inventory control, warehouse operations, and shipping and receiving. Known for strong records management, discrepancy investigation, and problem-solving skills. Supported accurate stock counts, corrected master data, and helped prevent shortages through careful monitoring and vendor coordination.
Work History
Inventory Control Clerk
2 Years 2 Months- Maintained accurate inventory records across receiving, storage, and shipping transactions.
- Monitored raw material and finished goods levels to prevent shortages and overages.
- Reconciled stock discrepancies by investigating variances and correcting master data entries.
- Performed cycle counts and reported inventory adjustments for review and resolution.
- Coordinated with vendors to ensure timely delivery of products, avoiding stockouts and delays.
- Assisted in the development of an inventory control system, resulting in improved tracking capabilities.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Hospitality Worker
4 Years 6 Months- Coordinated housekeeping, dining, and front desk communication to maintain seamless guest experiences.
- Supervised guest service operations, ensuring prompt, courteous support across resort amenities.
- Resolved guest concerns professionally, escalating complex issues to appropriate departments.
- Trained new staff on hospitality standards, safety procedures, and service expectations.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
- Developed and maintained positive relationships with guests for satisfaction.
- Conducted market research to identify trends and adjust services accordingly, staying ahead of competition.
Retail
4 Years 4 Months- Oversaw a territory of retail stores, ensuring consistent branding and quality standards across all locations.
- Assisted pro shop staff with retail sales, ensuring accurate transactions and inventory control.
- Collaborated with cross-functional teams to develop innovative solutions for complex retail challenges.
- Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
- Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
- Managed inventory of retail products, contributing to increased sales revenue for the dive center.
Sales
9 Years 4 Months- Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up.
- Tracked sales performance data to identify areas of improvement and modify sales strategies accordingly.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.
- Produced and distributed primary sales paperwork incorporating supplier inputs and related sales documentation.
- Boosted sales performance by designing and implementing rigorous training program for the sales team.
Education
Associate of Arts - Computer Repair
High School Diploma
Skills
Shipping and receiving
Warehouse operations
Discrepancy investigation
Apple products
Records management
Inventory management
Inventory documentation
Apple
Mac
Problem-solving abilities
Reliable and punctual
Written communication
Languages
English
Timeline
Inventory Control Clerk
Sun Rich
08.2023 - 10.2025Read More
Hospitality Worker
Grove Isles Beach Club and Resort
05.2017 - 11.2021Read More
Retail
Bass Pro Shops
02.2012 - 06.2016Read More
Sales
Optica Europa
08.2003 - 12.2012Read More
Florida School of Excellence
Associate of Arts from Computer Repair
Read More
South Miami Senior High
High School Diploma
Read More