Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manuel Diaz

Damascus,OR

Summary

Customer Service Representative with top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I have experiences in many different types of environments from professional all the way to more hands on work. Biggest quality is being able to learn and listen efficiently on the job. Love learning from people who have success in their own line of work and gaining knowledge from those people. Very confident when it comes to meeting new people and being able to make new connections. The environments I thrive in are the ones where I am always learning something new.

Overview

6
6
years of professional experience

Work History

Away Team/Referee Liaison

Portland Timbers
04.2024 - Current
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Making sure the visiting team and the referee adhere to the timeline.

Volunteer Assistant Soccer Coach

Warner Pacific University
09.2023 - Current


  • Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

SOCCER CAMP COACH

Peregrine sports
04.2023 - Current
  • Run soccer camps for kids.

WAREHOUSE ASSOCIATE

International Wood Products
06.2022 - 09.2022
  • Picked orders and helped forklift drivers sort through products.

WAREHOUSE ASSOCIATE

Pacific Seafood
09.2021 - 04.2022
  • Load and unload fish products
  • Verified and counted product with manifest
  • Forklift driver on a stand up forklift and a sit down.

SALES ASSOCIATE

Autozone
09.2020 - 05.2021
  • Communicating with customers to find the right parts for their vehicles.
  • Helping customers with finding the best course of action, when it came to vehicle maintenance.
  • Prepared merchandise for sales floor by pricing or tagging.

SALES ASSOCIATE

Footlocker
04.2018 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Education

HIGH SCHOOL DIPLOMA -

Oregon City High School
Oregon City, OR
06.2020

Skills

  • Customer Relations
  • Computer Proficiency
  • Customer Service
  • Critical Thinking
  • Problem-solving abilities
  • Professional telephone demeanor
  • Bilingual
  • Fast Learner
  • Forklift Certified
  • Time Management
  • Assertiveness

Timeline

Away Team/Referee Liaison

Portland Timbers
04.2024 - Current

Volunteer Assistant Soccer Coach

Warner Pacific University
09.2023 - Current

SOCCER CAMP COACH

Peregrine sports
04.2023 - Current

WAREHOUSE ASSOCIATE

International Wood Products
06.2022 - 09.2022

WAREHOUSE ASSOCIATE

Pacific Seafood
09.2021 - 04.2022

SALES ASSOCIATE

Autozone
09.2020 - 05.2021

SALES ASSOCIATE

Footlocker
04.2018 - 04.2019

HIGH SCHOOL DIPLOMA -

Oregon City High School
Manuel Diaz