Manuel Diaz
Greensburg,PA
Summary
Motivated and highly professional individual with over 5 years of experience in the restaurant and customer relations industry. Demonstrates exceptional adaptability and quick learning abilities, enabling the establishment of strong relationships with customers and coworkers. Known for maintaining a positive attitude in any circumstance, consistently contributing to a pleasant and productive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Bites and Brews
12.2023 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Server/Host
Live Casino
06.2022 - 05.2023
- Proficient in the menu and POS system
- Worked in a high pace environment with ease
- Adhered to restaurant policies and delivered excellent service to customers
- Achieved food and beverages upsales
- Teamplayer
- Created a welcoming and friendly environment creating loyal customers.
Cook/Server
Primantis
01.2020 - 05.2022
- Excelled in a fast paced and stressful environment
- Operated the kitchen alone while maintaining a clean and proficient setting
- Opened and closed daily preparing ingredients, supplies and stations
- Followed kitchen policies to monitor products freshness and rotate old products
- Supported wait staff in completing tasks.
Infantryman
U.S. Army
01.2017 - 11.2019
- Completed tasks in high stress environments in a professional manner
- Placed at positions for experienced and senior individuals
- Excels at communication and working with others
- Succeeds at taking charge and getting tasks done
- Able to adapt and change and improvise actions
- Effective at comprehending and giving back information
- Superb attention to detail.
Education
Graduated with Honors -
Los Fresnos High School
05.2016
Skills
- Works well under pressure
- Focuses on the task at hand
- Can handle a high volume and energy environment
- Great communication skills and excellent teamwork comprehension
Awards
Was recognized in 2018 and 2019 while in the military for excellent teamwork, Professionalism, and attention to detail.
Certification
Servsave manager trained
R.A.M.P certified
Timeline
Restaurant Manager
Bites and Brews
12.2023 - 07.2024
Server/Host
Live Casino
06.2022 - 05.2023
Cook/Server
Primantis
01.2020 - 05.2022
Infantryman
U.S. Army
01.2017 - 11.2019
Graduated with Honors -
Los Fresnos High School
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