Manuel Diaz
Long Beach,CA
Summary
An individual with great leadership skills, many years of experience in manufacturing and distribution operations, and ready to make a difference in an organization. Managed up to 200 employees and lead high profile projects with various companies. Track record of devising, evaluating and implementing continuous process improvements to minimize waste, reduce cost while maximizing quality and yield. Excellent communicator; success in building cohesive teams focused on company goals, values, bottom-line profit, safety and throughput.
Overview
33
33
years of professional experience
Work History
Distribution Manager
Merle Norman Cosmetics Inc
Los Angeles, California
04.2016 - Current
- Evaluated existing distribution processes and identified opportunities for streamlining operations.
- Ensured compliance with applicable laws, regulations, policies and procedures related to distribution activities.
- Negotiated contracts with suppliers / carriers to ensure competitive pricing on materials and services.
- Tracked performance metrics such as on-time delivery rate, lead time, cost per unit shipped, identifying areas for improvement where necessary.
- Reviewed incoming orders for accuracy
- Resolved customer complaints related to product quality or delivery times.
- Researched new technologies for improving operational efficiency within the distribution center.
- Maintained accurate records of shipments and inventories in accordance with company standards.
- Investigated discrepancies between actual stock levels and those indicated by inventory reports.
- Prepared shipping documents such as bill of lading, invoices and packing slips.
- Provided technical advice on packaging requirements for various types of products.
- Developed and implemented a comprehensive system for tracking inventory levels and orders
- Managed the daily activities of distribution staff, providing guidance and support when needed.
- Monitored warehouse operations, ensuring that all safety protocols were adhered to.
- Utilized various software and tools to streamline processes and optimize performance.
- Implemented various features like payment gateways, shipping methods, order management in the ecommerce platform based on customer needs.
- Led the design, development, and deployment of integrations between multiple systems including ERP, CRM, BI, eCommerce platforms.
- Regularly updated inventory levels on eCommerce sites according to demand.
- Negotiated shipping rates with suppliers to reduce overall transportation costs.
- Coordinated with carriers to ensure timely delivery of goods.
- Coordinated the scheduling of deliveries with customers and vendors.
- Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
- Ensured that all customer orders were processed correctly and shipped on time.
Plant Superintendent
Jessie Lord Bakery
Torrance, CA
04.2014 - 04.2016
- Assume the responsibilities of the plant which includes production, packaging, warehouse, logistics and sanitation departments
- Conduct meetings with supervisors to ensure that production is on schedule and orders are staged for delivery
- Created and implemented systems for efficient and cost-effective warehouse facility
- Spearhead implementation of a new management system; establishing shipping and receive flow, develop stock location and order picking strategies to optimize work flow, space and productivity
- Ensure full production levels are met while simultaneously managing safety, quality, cost and inventory management within operating budget constraints.
Plant Superintendent
Kings Hawaiian Bakery
Torrance, CA
08.2010 - 04.2014
- Ensured employees followed all safety policies maintaining a low incident rate
- Supervised, organized and scheduled production crews to optimize productivity and control labor cost
- Provided leadership and motivation to subordinates to meet schedules, improve quality and control cost
- Maintain cleanliness of production area exceeding AIB, Silliker, SQF and Health Department standards.
Plant Manager
Van's International Foods
Vernon, CA
01.2006 - 02.2010
- Optimized productivity through continuous improvements helping reduce cost and headcount reduction and overtime increasing profit
- Ensured that the business operations ran efficiently and effectively, while producing the highest quality
- Spearheaded implementation of a new warehouse and distribution management system
- Managed profitability through focus on product cost controls, and reduction of waste to ensure compliance with budgetary goals.
Plant Superintendent
Two Chefs on a Roll
Carson, CA
01.2002 - 01.2006
- Oversaw the generation of maximum profitability and ensured full production levels were met while simultaneously performing safety, quality, cost and inventory management within operating budget constraints
- Managed the day to day operations in production, distribution, sanitation and packaging departments
- Spearhead implementation of a new warehouse and distribution management system
- Coordinated plant trials with R&D and Q.A
- To ensure a smooth transition into production.
Distribution & Production Manager
Facet Technologies
McDonough, GA
06.1991 - 10.2001
- Assumed full responsibility for the activities in the production and warehousing department
- Conducted daily meetings with supervisors to ensure that orders were on schedule and staged for delivery
- Created and implemented systems for efficient and cost-effective warehouse facility; established systems to receive; developed inventory quality and accuracy assurance program; developed stock location and order picking strategies to optimize work flow, space and productivity.
Education
Bachelor Degree in Applied Business Management -
Grand Canyon University
Phoenix, AZ04-2011
Associate Degree in Business Administration -
Long Beach City College
Long Beach, CA06-1993
Skills
- Team motivation
- Coaching and Mentoring
- Adaptability and Flexibility
- Active Listening
- Teamwork and Collaboration
- SQF – Practitioner
- Just in Time (JIT) Manufacturing
- Team builder & Leadership
- Budgeting & Forecasting
- Cost Reduction
- Policy / Procedure Development
- Facilities / Operations Revamping
- Key Performance Indicators
- Attention to Detail
- Safety Administrator / Risk Management
- GMP Guidelines and Procedures
- Process Simplification & Redesign
- Relocation of Facilities (3X)
- Logistics Planning
- Warehousing Operations
- Scheduling Management
- Bilingual (English & Spanish)
- P&L Accountability
- OSHA Regulation
- Inventory Management
- Supply Chain Optimization
Technicalprogramsskills
- ERP System – BPCS (Business Planning Control System) / AS400 – SYSPRO / Macola / MAS500
- Bar Coding – BFI Desktop (Bar Code for Impact)
- WMS - Warehouse Management System - IntelliTrack
- Microsoft applications: Excel, Word, MS Project, Outlook, Access
Training
- The International HACCP Alliance Food Safety LTD, HACCP Training, Development and Implementation, 2009
- Shepard Brothers Inc., Chemical Safety & Sanitation Training, 2009
- Puente Consulting, Inc., Harassment & Discrimination Training, 2009
- Chapman University, Better Process Controls, 2007
Timeline
Distribution Manager
Merle Norman Cosmetics Inc
04.2016 - Current
Plant Superintendent
Jessie Lord Bakery
04.2014 - 04.2016
Plant Superintendent
Kings Hawaiian Bakery
08.2010 - 04.2014
Plant Manager
Van's International Foods
01.2006 - 02.2010
Plant Superintendent
Two Chefs on a Roll
01.2002 - 01.2006
Distribution & Production Manager
Facet Technologies
06.1991 - 10.2001
Bachelor Degree in Applied Business Management -
Grand Canyon University
Associate Degree in Business Administration -
Long Beach City College
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