MANUEL ESCAMILLA
Franklin,WI
Summary
Dynamic biomedical technician and field service engineer with over 10 years of specialized experience and a robust 30-year background in hospital environments. Proven leadership and problem-solving abilities drive a commitment to optimizing operations and enhancing organizational efficiency. Expertise in independent decision-making and sound judgment consistently contributes to achieving company goals while fostering a culture of excellence and preparedness as the lead trainer for new security staff. Additionally, mentoring new Biomed Tech staff and training engineering students demonstrates a dedication to developing future talent in the field.
Overview
34
34
years of professional experience
Work History
Field Service Engineer
Mizuho OSI
Union City, CA
01.2022 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Scheduled service calls according to customer location and urgency of need.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Tested equipment performance and demonstrated operation and servicing best practices.
Biomedical Technician
Froedtert Memorial Lutheran Hospital
WI
10.2013 - 01.2022
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Diagnosed cause of problems and completed repairs.
- Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
- Maintained safe work environment and adhered to privacy regulations.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Ensured patient safety by adhering to strict quality control procedures during equipment inspections.
- Responded swiftly to emergency situations, prioritizing patient care while troubleshooting malfunctioning devices.
- Enhanced equipment reliability by performing routine maintenance and calibration on medical devices.
- Performed preventive maintenance for medical equipment.
- Utilized strong problem-solving skills to diagnose complex medical equipment issues, ensuring both accuracy and efficiency in repairs.
- Documented information regarding installations, repairs and inventory checks.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
- Inspected, tested and calibrated medical equipment before installing.
- Maintained a clean, organized work environment with proper safety protocols in place at all times, promoting a culture of responsibility and professionalism within the team.
- Supported IT department in integrating medical devices with electronic health record systems for seamless data transfer.
Safety and Security Officer, Parking Coordinator, and Parking Attendant
Froedtert Memorial Lutheran Hospital
WI
08.1991 - Current
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
- Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
- Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
- Collaborated with management to develop and enforce safety policies and procedures, ensuring compliance with regulations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Associates Degree - Biomedical Technician
Milwaukee Area Technical College
Milwaukee, WI05.2012
Skills
- Customer service
- Effective team leadership
- Prioritization and scheduling
- Strategic decision-making
- Effective verbal communication
- Team development
- Building strong professional connections
- Customer service leadership
- Mechanical diagnostics
- Installation and troubleshooting expertise
- Customer-focused technical assistance
Timeline
Field Service Engineer
Mizuho OSI
01.2022 - Current
Biomedical Technician
Froedtert Memorial Lutheran Hospital
10.2013 - 01.2022
Safety and Security Officer, Parking Coordinator, and Parking Attendant
Froedtert Memorial Lutheran Hospital
08.1991 - Current
Associates Degree - Biomedical Technician
Milwaukee Area Technical College