Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANUEL ESCAMILLA

Franklin,WI

Summary

Dynamic biomedical technician and field service engineer with over 10 years of specialized experience and a robust 30-year background in hospital environments. Proven leadership and problem-solving abilities drive a commitment to optimizing operations and enhancing organizational efficiency. Expertise in independent decision-making and sound judgment consistently contributes to achieving company goals while fostering a culture of excellence and preparedness as the lead trainer for new security staff. Additionally, mentoring new Biomed Tech staff and training engineering students demonstrates a dedication to developing future talent in the field.

Overview

34
34
years of professional experience

Work History

Field Service Engineer

Mizuho OSI
01.2022 - Current
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Scheduled service calls according to customer location and urgency of need.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
  • Tested equipment performance and demonstrated operation and servicing best practices.

Biomedical Technician

Froedtert Memorial Lutheran Hospital
10.2013 - 01.2022
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
  • Diagnosed cause of problems and completed repairs.
  • Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
  • Maintained safe work environment and adhered to privacy regulations.
  • Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
  • Ensured patient safety by adhering to strict quality control procedures during equipment inspections.
  • Responded swiftly to emergency situations, prioritizing patient care while troubleshooting malfunctioning devices.
  • Enhanced equipment reliability by performing routine maintenance and calibration on medical devices.
  • Performed preventive maintenance for medical equipment.
  • Utilized strong problem-solving skills to diagnose complex medical equipment issues, ensuring both accuracy and efficiency in repairs.
  • Documented information regarding installations, repairs and inventory checks.
  • Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
  • Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
  • Inspected, tested and calibrated medical equipment before installing.
  • Maintained a clean, organized work environment with proper safety protocols in place at all times, promoting a culture of responsibility and professionalism within the team.
  • Supported IT department in integrating medical devices with electronic health record systems for seamless data transfer.

Safety and Security Officer, Parking Coordinator, and Parking Attendant

Froedtert Memorial Lutheran Hospital
08.1991 - Current
  • Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
  • Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
  • Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
  • Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
  • Collaborated with management to develop and enforce safety policies and procedures, ensuring compliance with regulations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Education

Associates Degree - Biomedical Technician

Milwaukee Area Technical College
Milwaukee, WI
05.2012

Skills

  • Customer service
  • Effective team leadership
  • Prioritization and scheduling
  • Strategic decision-making
  • Effective verbal communication
  • Team development
  • Building strong professional connections
  • Customer service leadership
  • Mechanical diagnostics
  • Installation and troubleshooting expertise
  • Customer-focused technical assistance

Timeline

Field Service Engineer

Mizuho OSI
01.2022 - Current

Biomedical Technician

Froedtert Memorial Lutheran Hospital
10.2013 - 01.2022

Safety and Security Officer, Parking Coordinator, and Parking Attendant

Froedtert Memorial Lutheran Hospital
08.1991 - Current

Associates Degree - Biomedical Technician

Milwaukee Area Technical College

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