People and data driven Leader with 10+ years of fast paced, high volume retail management experience. Providing effective communication to meet team goals. Using feedback and insights to create an exceptional shopping experience.
Overview
18
18
years of professional experience
Work History
Store Manager
HEB Grocery Store
01.2020 - 06.2025
Ensure employees perform daily tasks that meet company expectations
Manage budgets for total store labor and expenses
Manage cross functional team to effectively support departments
Make improvements on customer feedback to exceed Customer Satisfaction
Collaborate with Department Managers to plan company events
Quickly and effectively resolve any issues with employees/customers
Department Manager
HEB Grocery Store
08.2013 - 01.2020
Create effective schedules
Plan events and promotions meeting company deadlines
Meet sales goals
Train and coach employees to ensure the company values and promise is held on a daily basis
Precise ordering to have a strong sell through
Hiring driven individuals and future leaders
Ensure safety standards throughout the store are met
Reduce shrink
Store Manager Trainee
HEB Grocery Store
10.2012 - 08.2013
Loss Prevention Rep/Receiver
HEB Grocery Store
08.2011 - 10.2012
Store Manager
Hobby Lobby
Corpus Christi , Texas
06.2025 - Current
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Interacted well with customers to build connections and nurture relationships.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Developed employee schedules that maximized productivity while maintaining labor cost controls.
Oversaw daily store operations to ensure exceptional customer service and efficient workflow.
Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
General Merchandise Rep
HEB Grocery Store
03.2009 - 08.2011
Cashier
HEB Grocery Store
06.2008 - 03.2009
Education
High School Diploma -
Harlandale High School
San Antonio, TX
Skills
Leads and coaches to develop employee growth
Ability to prioritize and multitask
Ability to use data and insights to provide solutions
Effective conflict resolution
Experienced in a fast pace, high volume environment
Ability to manage labor to meet business and customer needs