Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
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Manuel E. Torres

Manuel E. Torres

Guaynabo

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens Boots Alliance
12.2023 - Current

Store Manager

Walgreens Boots Alliance
12.2020 - 12.2023

Store Manager

Walgreens Boots Alliance
11.2017 - 12.2020

Store Manager

Walgreens Boots Alliance
05.2015 - 11.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget .
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.

Crew Trainer

Mc Donalds
08.2003 - 06.2006
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.

Education

M.B.A - Human Resources

University of Puerto Rico
Mayagüez, PR
01.2012

BBA - Accounting

University of Puerto Rico
Ponce, PR
01.2008

Registered Pharmacy Techinchan -

01.2024

Corredor de Bienes y Raices -

01.2023

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Inventory management
  • Employee training
  • Recruitment and hiring
  • Staff supervision
  • Team building and leadership
  • Goals and performance

Accomplishments

  • Contribution in the implementation of Frontier the new way of working through Puerto Rico Area.
  • Contribution in the implementation of Walgreens Workforce Scheduler program across the district.
  • Active participation in Walgreens summer internship program.
  • Hiring new talent for our company; Pharmacy interns, pharmacy grad interns and pharmacist.

Certification


  • Registered Pharmacy Technician - Florida State Boards of Pharmacy.
  • Certified Food Protection Manager (ANAB)
  • Real Estate Broker License – Puerto Rico Real Estate Commission.
  • Florida Driver's License
  • Puerto Rico Driver's License

Languages

English
Professional Working
Spanish
Native or Bilingual

Affiliations

  • Latinos Professionals
  • ALPFA Association of Latino Professionals For America

Timeline

Store Manager

Walgreens Boots Alliance
12.2023 - Current

Store Manager

Walgreens Boots Alliance
12.2020 - 12.2023

Store Manager

Walgreens Boots Alliance
11.2017 - 12.2020

Store Manager

Walgreens Boots Alliance
05.2015 - 11.2017

Crew Trainer

Mc Donalds
08.2003 - 06.2006

M.B.A - Human Resources

University of Puerto Rico

Corredor de Bienes y Raices -

BBA - Accounting

University of Puerto Rico

Registered Pharmacy Techinchan -

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Manuel E. Torres