Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MANUEL FEREIRA

CHICAGO,USA

Summary

Committed labor professional dedicated to offering crucial assistance to individuals in need. Demonstrated proficiency in establishing a secure and inviting atmosphere through meticulous attention to cleanliness, organizational structure, and the seamless execution of daily shelter operations. Possesses expertise in crisis management, excelling in tasks ranging from intake procedures and resource distribution to adept conflict resolution. Exceptional teamwork and communication abilities, combined with a profound sense of empathy, play a pivotal role in cultivating a positive environment for individuals seeking refuge.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security

KLEO Community Center
Chicago, IL
05.2024 - 12.2024

● Monitor entry and exit points to ensure only authorized individuals

enter the shelter.

● Conduct regular patrols of the shelter premises to maintain security and

safety.

● Respond to and investigate any suspicious activity or disturbances.

● Provide support and assistance to residents as needed.

● Report any security incidents or concerns to shelter management.

● Handle conflicts and disputes among residents in a calm and

professional manner

● Provide a visible and approachable presence to deter potential security

threats

Shelter Safety Team

Salvation Army Men's Shelter
Orlando, FL
12.2023 - 02.2024
  • Conduct regular patrols and monitor security cameras to ensure the safety of the shelter premises
  • Respond promptly to any security concerns or unauthorized activities
  • Enforce shelter rules and policies to maintain a safe and orderly environment
  • Manage access to the shelter, ensuring that only authorized individuals enter the premises
  • Maintain accurate records of security-related incidents, activities, and interventions
  • Mediate conflicts and disturbances within the shelter, promoting a secure and harmonious environment

Shelter Assistant

Salvation Army Men's Shelter
Orlando, FL
02.2023 - 12.2023
  • Welcome and assist individuals seeking shelter
  • Conduct intake procedures to gather necessary information
  • Perform routine cleaning tasks and maintain hygiene standards
  • Implementing and enforcing safety measures to create a secure environment, including monitoring access, addressing conflicts, and conducting emergency drills
  • Work as part of a team to ensure the smooth operation of the shelter
  • Provide information about additional support services available in the community

Crew Member

Pollo Campero
Houston, TX
10.2021 - 12.2022
  • Take and process customer orders accurately and efficiently
  • Prepare and assemble food items according to established recipes and standards
  • Handle cash transactions and provide accurate change
  • Adhere to food safety and sanitation guidelines
  • Take orders and process payments efficiently for drive-thru customers
  • Work collaboratively with other team members to ensure smooth operations

Education

High School Diploma - undefined

William R Boone High School
Orlando, FL

Skills

  • Crisis management
  • Adaptability
  • Stress Tolerance
  • Conflict Management
  • Customer Satisfaction
  • Reliability

Certification

BLS

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Security

KLEO Community Center
05.2024 - 12.2024

Shelter Safety Team

Salvation Army Men's Shelter
12.2023 - 02.2024

Shelter Assistant

Salvation Army Men's Shelter
02.2023 - 12.2023

Crew Member

Pollo Campero
10.2021 - 12.2022

High School Diploma - undefined

William R Boone High School
MANUEL FEREIRA