Manuel Fernandez
Woodbridge,VA
Summary
Resourceful Warehouse Clerk offering [Number] years of experience in safely and accurately moving goods. Focused on avoiding damaged goods by following protocols while lifting up to [Number] pounds. Professional communicator quick to report issues to supervisors to solve problems according to company policies. Reliable Warehouse Assistant with [Number] years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Organized Shipping Clerk offers [Number]-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Attentive [Job Title] with over [Number] years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations. Determined [Job Title] with [Number]-year background in mail and parcel delivery. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Competent Telecommunications Technician bringing [Number] years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
22
22
years of professional experience
Work History
Radio/Telephone Technician
US Embassy
06.2017 - 04.2024
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Enhanced system reliability by performing routine maintenance on telephone equipment and infrastructure.
- Improved customer satisfaction by promptly addressing telephone system issues and providing effective solutions.
- Collaborated closely with other technicians during major projects, leveraging collective expertise for successful outcomes.
- Assisted clients in transitioning to new telecommunications technology, ensuring smooth integration with existing systems.
- Liaised effectively with vendors, suppliers, and manufacturers to obtain necessary parts or equipment for timely repairs and installations.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Read blueprints and schematics to correctly place equipment.
- Developed customized solutions for clients based on their unique telecommunication requirements and budget constraints.
- Performed preventive maintenance of telecommunications equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
- Researched and recommended network and data communications hardware and software.
Mail Clerk
US Embassy Diplomatic Technology Office
05.2014 - 06.2017
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Checked parcels were securely sealed to eliminate losses.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Tracked outgoing mail to provide accurate customer updates.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items.
- Supported office staff by providing assistance with packaging, addressing, and shipping of outgoing items as needed.
- Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
- Created and distributed shipment invoices to maintain accurate account balances.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Operated postal machines, including postage meters and mail-processing machines.
- Upsold postal services like insurance and tracking.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Operated postage meters, mail sealers and labeling machines.
- Updated and maintained mailing lists and customer records.
- Assisted in reducing organizational costs by regularly monitoring postage expenses and implementing cost-saving initiatives.
- Improved response times for customer inquiries by tracking packages using various tracking systems upon request.
- Assisted with inventory management tasks such as ordering supplies required for efficient daily operations of the mailroom facility.
Warehouse Clerk
US Embassy Facilities Warehouse
03.2010 - 05.2014
- Kept warehouse up to safety and health regulations at all times.
- Completed cycle counts and monthly inventory.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Reduced order processing time by streamlining the packing and shipping process, resulting in faster delivery times.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Checked packages and merchandise for damage and notified vendors.
- Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Trained and developed warehouse staff on safety measures.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Increased warehouse efficiency by implementing an organized filing system for accurate recordkeeping.
- Ensured regulatory compliance by properly handling hazardous materials according to established guidelines and policies.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Enhanced workplace safety, conducting regular inspections and addressing potential hazards promptly.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted in capacity planning efforts by providing valuable input on warehouse layout and storage optimization strategies.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
- Simplified shipping and receiving processes for improved workflow.
- Supported cost reduction initiatives by analyzing shipping routes and selecting carriers offering competitive rates.
- Conducted regular equipment maintenance checks, identifying potential issues early and preventing costly downtime.
- Continuously updated knowledge of industry best practices, attending relevant workshops and trainings as needed.
- Facilitated smooth communication between suppliers and transportation providers to guarantee timely deliveries while minimizing costs.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Analyzed data to prepare reports and identify process improvements.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
Electrician Technician
US Embassy Maintenance
07.2002 - 03.2010
- Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
- Fixed wiring and circuit systems to correct performance issues and safety concerns.
- Adapted quickly to changing project scopes or requirements while maintaining high-quality work standards under tight deadlines.
- Worked collaboratively with clients, team members, implementation consultants and resources across company to achieve desired results.
- Inspected circuits already in place and lead team of electricians through installing high quality new ones.
- Performed electrical system installation of conduit, wire, power distribution and motor controls.
- Maintained a high level of client satisfaction by delivering reliable after-sales support, addressing any concerns or questions promptly.
- Mentored junior electrician technicians, sharing knowledge on best practices to enhance team performance overall.
- Improved layouts for residential electrical systems and read blueprints.
- Enhanced electrical system safety by performing routine maintenance and inspections on various equipment.
- Monitored personal and employee safety practices, closely following National Electric Code and [Type] protocols.
- Reduced downtime for clients by efficiently troubleshooting and repairing electrical malfunctions in a timely manner.
- Installed complex electrical systems for new construction projects while adhering to strict deadlines without compromising quality or safety standards.
- Ensured compliance with local, state, and national electrical codes by staying up-to-date on industry changes and implementing them into daily work practices.
- Collaborated with engineering teams to design and implement effective electrical solutions for new installations and upgrades.
- Utilized advanced diagnostic tools and equipment to accurately identify issues within electrical systems, resulting in faster resolution times.
- Monitored equipment and provided inventory control measures.
- Ensured minimal disruption of client operations during repair or maintenance activities through efficient scheduling and effective communication.
- Maintained security and fire alarm systems for commercial venues and completed inspections.
- Streamlined workflow processes by maintaining accurate records of completed tasks, materials used, and time spent on projects.
- Worked in both commercial and residential buildings installing and maintaining fuses.
- Mitigated risks associated with electrical hazards by conducting thorough risk assessments prior to beginning any task or project.
- Coordinated with multidisciplinary teams during large-scale projects to ensure seamless communication between all parties involved.
- Improved client satisfaction by providing exceptional customer service and addressing concerns in a professional manner.
- Contributed to cost-saving initiatives by recommending energy-efficient lighting fixtures, appliances, and other electrical components to clients.
- Optimized energy efficiency in residential and commercial properties through the installation of advanced wiring systems.
- Communicated with new and existing customers to discuss needs and explain how specific products and services could resolve problems and achieve goals.
- Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
- Assisted in creating accurate project estimates through careful evaluation of job specifications and materials requirements, resulting in increased profitability for the company.
- Completed average of [Number] repairs per week.
- Participated in continuous learning opportunities such as industry seminars and workshops to stay current with the latest advancements in electrical technology.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
- Disconnected and removed motors and pumps.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Operated and maintained electronic transmitting and receiving equipment.
- Collaborated with IT department to resolve networking issues.
- Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
- Attended training committees that wrote training modules for equipment operation and testing.
Education
Telcom Tech. - TELECOMMUNICATION ENGINIERING
INECTEL-UNI
LIMA-PERU02.2015
Associate in Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
CESCA TECHNOLOGIC INSTITUTE
JESUS MARIA-LIMA12.1990
Skills
- Fiber Optic Splicing
- System Upgrades
- Fault diagnosis
- Equipment Repair
- Switchboard Operation
- VoIP Configuration
- PBX Maintenance
- Telecom Systems Expertise
- Battery Replacement
- Software Installation
- Network configuration
- Hardware Repair
- Mobile Device Management
- Sales Support
- Data Recovery
- Equipment installation and repair
- Electrical Troubleshooting
- Safety awareness
- Installing equipment
- Data cabling installation
- Troubleshooting systems
- Safety practices
Timeline
Radio/Telephone Technician
US Embassy
06.2017 - 04.2024
Mail Clerk
US Embassy Diplomatic Technology Office
05.2014 - 06.2017
Warehouse Clerk
US Embassy Facilities Warehouse
03.2010 - 05.2014
Electrician Technician
US Embassy Maintenance
07.2002 - 03.2010
Telcom Tech. - TELECOMMUNICATION ENGINIERING
INECTEL-UNI
Associate in Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
CESCA TECHNOLOGIC INSTITUTE