Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Effective Leadership
Generic

Manuel Floyd

LAS VEGAS

Summary

Dynamic General Manager with a proven track record at Autonation Nissan Las Vegas, excelling in leadership and operations management. Skilled in training and coaching teams, I foster strong client relationships and drive revenue growth through strategic initiatives. Adept at problem resolution, I enhance team performance and ensure high employee satisfaction.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

General Manager

Autonation Nissan Las Vegas
11.2023 - Current
  • Assisted in daily operations, ensuring smooth workflow and adherence to policies.
  • Supported team members by learning and applying core management tasks effectively.
  • Collaborated on strategic initiatives, contributing to project planning and execution.
  • Engaged in training sessions to enhance knowledge of operational processes and tools.
  • Adapted to changing priorities, demonstrating flexibility in fast-paced environments.
  • Provided feedback on process improvements, fostering a culture of continuous development.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

General Manager

Mini of Las Vegas
05.2022 - 10.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Assisted in daily operations, ensuring smooth workflow and adherence to policies.
  • Supported team members by learning and applying core management tasks effectively.
  • Engaged in training sessions to enhance knowledge of operational processes and tools.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

General Sales Manager

Autonation Nissan Las Vegas
04.2019 - 04.2022
  • Developed and implemented sales strategies to enhance market presence and drive revenue growth.
  • Analyzed customer feedback and market trends to refine product offerings and improve customer satisfaction.
  • Led training sessions for sales team, focusing on product knowledge and effective selling techniques.
  • Collaborated with marketing department to design promotional campaigns that increased brand awareness.
  • Monitored sales performance metrics to identify areas for improvement and ensure targets were met consistently.
  • Streamlined sales processes through implementation of CRM systems, improving efficiency and data management.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.

Finance Manager

Autonation Nissan
05.2018 - 03.2019
  • Led financial planning and budgeting processes to align with organizational goals.
  • Developed and implemented cost-saving strategies, enhancing overall financial performance.
  • Analyzed financial reports to identify trends, variances, and opportunities for improvement.
  • Managed cash flow forecasting and optimized working capital requirements effectively.
  • Ensured compliance with regulatory standards through meticulous oversight of financial practices.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.

Sales Manager

Autonation Nissan LasVegas
11.2015 - 04.2018
  • Led sales team to achieve quarterly targets through strategic planning and effective execution.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Analyzed market trends and customer feedback to inform product positioning and pricing strategies.
  • Collaborated with marketing to create promotional campaigns, increasing brand visibility and customer engagement.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Manager

Autonation Las Vegas
01.2012 - 10.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

General Sales Manager

Toyota of Naperville
05.2005 - 09.2012
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Upheld company policies and implemented standards fairly.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Developed and implemented comprehensive salesperson training program.
  • Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.

Sales Manager

Sunrise Chevrolet
01.1999 - 04.2005
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.

Sales Consultant

Cub Shaver Chevrolet and Mitsubishi
05.1997 - 12.1998
  • Developed tailored sales strategies to meet diverse client needs.
  • Cultivated strong relationships with clients, enhancing customer loyalty and retention.
  • Conducted market research to identify emerging trends and competitive landscape.
  • Collaborated with marketing teams to create effective promotional campaigns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Education

No Degree - Computer Science

Northern Illinois University
Dekalb, IL
05-1997

High School Diploma -

Thornwood High School
South Holland, IL
06-1993

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Efficient multi-tasker
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Relationship building

Certification

* Effective Leadership Training - 11/10/2022



Interests


  • Playing Sports
  • Golf, Wrestling, Basketball, Pool

Timeline

General Manager

Autonation Nissan Las Vegas
11.2023 - Current

General Manager

Mini of Las Vegas
05.2022 - 10.2023

General Sales Manager

Autonation Nissan Las Vegas
04.2019 - 04.2022

Finance Manager

Autonation Nissan
05.2018 - 03.2019

Sales Manager

Autonation Nissan LasVegas
11.2015 - 04.2018

Sales Manager

Autonation Las Vegas
01.2012 - 10.2015

General Sales Manager

Toyota of Naperville
05.2005 - 09.2012

Sales Manager

Sunrise Chevrolet
01.1999 - 04.2005

Sales Consultant

Cub Shaver Chevrolet and Mitsubishi
05.1997 - 12.1998

No Degree - Computer Science

Northern Illinois University

High School Diploma -

Thornwood High School

Effective Leadership

*The effects of Motivating and inspiring a team

*Data driven decisions

*Train grow and develop a staff

*Hiring and retention

*Conflict resolution

*C.O.A.CH

*Time Management/Eisenhower Matriz


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