Manuel Garcia
General Warehouse And Transportation Manager
Downey,CA
Summary
Organized Warehouse/Transportation Manager competent in Shipping/Receiving and Transportation. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Route Manager
Waste Management
Sun Valley, CA
09.2021 - Current
- Organize and schedule all necessary resources required to accomplish activities. Coordinate daily operational needs with Maintenance team.
- Plan, distribute, monitor, and follow-up daily route assignments to ensure customers are serviced per company standards and agreements.
- Manage the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
- Monitor driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
- Review weekly demand / volume for routes, determine potential gains from re-routing, and recommend re-routes to the routing specialist.
- Set and monitor productivity, service, and safety targets for each route and driver.
- Assist with data collection and reporting required for incentive pay programs.
- Promote a union free atmosphere and where appropriate, establish collaborative relations with unions.
- Work with functional groups to resolve employee relations and labor relations issues.
- Acquire and coordinate temporary workers assigned to assist drivers on routes.
- Ensure that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
- Conduct Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
- Visit customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
- Establish and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
- Document problem fixes and provide instructions to dispatch/service should problems recur.
- Communicate and follow-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
- Notify customer service of delivery days for specific areas.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Ensure set-up errors and missed pickups are reported and resolved.
- Document and maintain records required by regulatory agencies such as the Department of Transportation.
- Review and audit documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.
- Train new staff on job duties, company policies and safety procedures for rapid onboarding.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
Distribution Supervisor
Reyes Coca-Cola Bottling
Los Angeles, CA
03.2017 - 09.2021
- Staffed, trained, evaluated and developed team members
- Managed drivers' delivery schedule and hours worked
- Communicated with customers to determine driver needs and schedule and notify drivers of assignments, entered assignment data in computer database
- Coordinated drivers according to customer requests in compliance with Department of Transportation regulations and company rules
- Established and maintained positive customer relationships, resolving customer issues
- Kept track of driver's attendance and issue corrective action
- Reviewed and approved driver's hours in Kronos
- Reviewed and approved driver's time off
- Worked closely with route planner to continuously improve routes
- Ensured our monthly safety training was completed on time
- Completed monthly driver observations
- Supported warehouse department when needed
- Boosted team performance with enhanced employee evaluation processes.
Warehouse Manager
Best Delivery Services
Vernon, CA
10.2010 - 03.2017
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than 40 employees.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Warehouse Supervisor
Unger Fabrik
Los Angeles, CA
09.2005 - 10.2010
- Oversaw the daily shipping and receiving operations to meet deadlines
- Supervised shipping and receiving, distribution and workplace safety.
- Received incoming shipments and reviewed contents against purchase orders for accuracy
- Reported any safety hazards to warehouse manager
- Met with customer service team to plan the shipping dates of upcoming orders
- Trained new hires and ensured employees followed safety policies
- Used warehouse management software to reconcile daily inventory.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
Education
High school diploma -
CPR/AED - undefined
12.2019 - 07.2024
Forklift Certification - undefined
05.2021 - 05.2023
Skills
Microsoft OfficeSAPKronosCDL Class A
Shipping and receiving
Distribution and warehousing
Warehouse Logistics
Route optimization
Logistics Management
Safety regulations implementation
Timeline
Route Manager
Waste Management
09.2021 - Current
Forklift Certification - undefined
05.2021 - 05.2023
CPR/AED - undefined
12.2019 - 07.2024
Distribution Supervisor
Reyes Coca-Cola Bottling
03.2017 - 09.2021
Warehouse Manager
Best Delivery Services
10.2010 - 03.2017
Warehouse Supervisor
Unger Fabrik
09.2005 - 10.2010