Professional and knowledgeable worker offering several years of experience in Freight Forwarding, Administration and Customer Service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Administrative Specialist
Bread For Life Ministry
06.2022 - Current
Developing and implementing fundraising strategies to secure financial support for the organization. This includes cultivating relationships with donors, writing grant proposals, organizing fundraising events, and managing donor databases.
Managing the organization's budget, financial records, and ensuring compliance with financial regulations. This includes overseeing fundraising efforts, grant applications, and financial reporting.
Handling day-to-day administrative tasks such as managing correspondence, maintaining records, scheduling meetings, and coordinating volunteers.
Non-Vessel Operating Common Carrier (NVOCC) Agent
Pentagon Freight Services
09.2022 - 02.2023
Coordinate with in-house freight forwarder to secure space and book sea freight shipments utilizing approved Steam Ship Lines, Co-loaders or breakbulk services.
Filing, updating and auditing Federal Maritime Commission tariff rates.
Accounting: Invoice freight charges and services, processing payable approvals and accruals.
Complete working files to ensure all required documentation is in sequence order for closing and Federal Maritime Commission auditing purposes.
Freight Forwarder - Ocean Export Coordinator
FTS International Express
04.2018 - 08.2022
Customer Communication: Interacting with customers to understand their export requirements, provide quotes, and address any inquiries or concerns they may have.
Booking and Coordination: Booking cargo with shipping lines and carriers based on customer requirements. This includes negotiating rates, securing space on vessels, and coordinating the transportation of goods from the origin to the destination.
Documentation and Paperwork: Preparing and managing all necessary export documentation, such as bills of lading, commercial invoices, packing lists, and customs documents.
Cargo Tracking and Monitoring: Tracking the movement of cargo from the origin to the destination, ensuring timely delivery, and providing updates to customers. This involves monitoring vessel schedules, coordinating with port authorities, and resolving any issues or delays that may arise during transit.
Server and Expeditor
Mamacita's Mexican Restaurant
02.2018 - 06.2018
Taking Orders: Taking food and beverage orders from guests, ensuring accuracy and attention to special requests or dietary restrictions. This involves memorizing menu items, suggesting specials, and providing recommendations based on guest preferences.
Providing Product Knowledge: Having a thorough understanding of the menu, including ingredients, preparation methods, and potential allergens.
Handling Payments: Presenting bills to guests, processing payments accurately, and providing change or processing credit card transactions.
Teamwork and Communication: Collaborating with other restaurant staff, such as hosts/hostesses, kitchen staff, and management, to ensure smooth operations and provide excellent service.
Education
Bachelor's - Supply Chain and Logistics Technology
University of Houston
Houston, TX
12.2017
Skills
Document Management
Customer Service
Problem Solving Aptitude
Schedule Management
Invoice Preparation
MS Office Proficient
Languages
English
Spanish
Timeline
Non-Vessel Operating Common Carrier (NVOCC) Agent
Pentagon Freight Services
09.2022 - 02.2023
Administrative Specialist
Bread For Life Ministry
06.2022 - Current
Freight Forwarder - Ocean Export Coordinator
FTS International Express
04.2018 - 08.2022
Server and Expeditor
Mamacita's Mexican Restaurant
02.2018 - 06.2018
Bachelor's - Supply Chain and Logistics Technology