Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Gonzalez

Houston,TX

Summary

Professional and knowledgeable worker offering several years of experience in Freight Forwarding, Administration and Customer Service. Highly efficient planning, problem-solving, and communication skills.

Overview

6
6
years of professional experience

Work History

Administrative Specialist

Bread For Life Ministry
06.2022 - Current
  • Developing and implementing fundraising strategies to secure financial support for the organization. This includes cultivating relationships with donors, writing grant proposals, organizing fundraising events, and managing donor databases.
  • Managing the organization's budget, financial records, and ensuring compliance with financial regulations. This includes overseeing fundraising efforts, grant applications, and financial reporting.
  • Handling day-to-day administrative tasks such as managing correspondence, maintaining records, scheduling meetings, and coordinating volunteers.

Non-Vessel Operating Common Carrier (NVOCC) Agent

Pentagon Freight Services
09.2022 - 02.2023
  • Coordinate with in-house freight forwarder to secure space and book sea freight shipments utilizing approved Steam Ship Lines, Co-loaders or breakbulk services.
  • Filing, updating and auditing Federal Maritime Commission tariff rates.
  • Accounting: Invoice freight charges and services, processing payable approvals and accruals.
  • Complete working files to ensure all required documentation is in sequence order for closing and Federal Maritime Commission auditing purposes.

Freight Forwarder - Ocean Export Coordinator

FTS International Express
04.2018 - 08.2022
  • Customer Communication: Interacting with customers to understand their export requirements, provide quotes, and address any inquiries or concerns they may have.
  • Booking and Coordination: Booking cargo with shipping lines and carriers based on customer requirements. This includes negotiating rates, securing space on vessels, and coordinating the transportation of goods from the origin to the destination.
  • Documentation and Paperwork: Preparing and managing all necessary export documentation, such as bills of lading, commercial invoices, packing lists, and customs documents.
  • Cargo Tracking and Monitoring: Tracking the movement of cargo from the origin to the destination, ensuring timely delivery, and providing updates to customers. This involves monitoring vessel schedules, coordinating with port authorities, and resolving any issues or delays that may arise during transit.

Server and Expeditor

Mamacita's Mexican Restaurant
02.2018 - 06.2018
  • Taking Orders: Taking food and beverage orders from guests, ensuring accuracy and attention to special requests or dietary restrictions. This involves memorizing menu items, suggesting specials, and providing recommendations based on guest preferences.
  • Providing Product Knowledge: Having a thorough understanding of the menu, including ingredients, preparation methods, and potential allergens.
  • Handling Payments: Presenting bills to guests, processing payments accurately, and providing change or processing credit card transactions.
  • Teamwork and Communication: Collaborating with other restaurant staff, such as hosts/hostesses, kitchen staff, and management, to ensure smooth operations and provide excellent service.

Education

Bachelor's - Supply Chain and Logistics Technology

University of Houston
Houston, TX
12.2017

Skills

  • Document Management
  • Customer Service
  • Problem Solving Aptitude
  • Schedule Management
  • Invoice Preparation
  • MS Office Proficient

Languages

English
Spanish

Timeline

Non-Vessel Operating Common Carrier (NVOCC) Agent

Pentagon Freight Services
09.2022 - 02.2023

Administrative Specialist

Bread For Life Ministry
06.2022 - Current

Freight Forwarder - Ocean Export Coordinator

FTS International Express
04.2018 - 08.2022

Server and Expeditor

Mamacita's Mexican Restaurant
02.2018 - 06.2018

Bachelor's - Supply Chain and Logistics Technology

University of Houston
Manuel Gonzalez