Manuel Gonzalez-Mejia

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided clear, concise instructions to clients to prepare for massage services.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
• Addressed specific client concerns through targeted therapeutic massage interventions.
• Boosted repeat business through outstanding customer service and personalized massage experiences.
• Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
• Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
• Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
• Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
• Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.

Created a hygienic, inviting and relaxing spa environment.