Manuel Guzman
Emmett,ID
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
10
10
years of professional experience
Work History
Administrator
Lowes Home Improvment
03.2014 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Generated reports to suggest corrective actions and process improvements.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Reduced overhead costs through careful budget management and resource allocation.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
MBA - Urban Education And Leadership
Nortwest Nazarine Universty
Nampa, ID05.2012
Skills
- Administrator works in cash office and part of cash office team Balance tills Record funds from previous day as a bookkeeper Make deposits and order cash fund allowing vault to have variety of cash on hand I take care of daily paperwork When I am needed will operate a cash register Able to work in any department and willing to stay late to assist any department work with customers to meet their needs Will assist customers in any department
Additional Information
Worked part time for Home depot while working as a secondary school teacher. Time at Home Depot I worked in all departments
Worked as a teacher from 1990- 2012 . Taught history , Spanish and technology. Worked as an administrator for two years.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrator
Lowes Home Improvment
03.2014 - Current
MBA - Urban Education And Leadership
Nortwest Nazarine Universty