MANUEL INOJOSA
SUNNY ISLES,The United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Valet Supervisor
Reef Parking
03.2020 - Current
- Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
- Supervised valet team members for improved productivity and adherence to company policies.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
- Resolved guest inquiries, providing exceptional service while upholding company standards.
- Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
- Scheduled staff shifts, balancing workload distribution while minimizing labor costs.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Operation Coordinator
Marrero Construction LLC
12.2018 - 01.2020
- Calls on prospects to explain features of the Company's services, work quality, cost, scheduling and advantages
- Establishes rapport and maintains excellent relationships with existing and potential customers
- Reviews estimate and job scope with insurance representatives and customer
- Obtains approval to start project
- Prepares proper paperwork to begin project
- Maintains good communication and coordinates work schedule with operations personnel until the project is completed
- Responsible for tracking progress of the project and ensures that work stays on schedule to meet projected timelines
- Makes periodic visits to work location
- Communicates with local management on any issues that may arise during the length of the project
- Prepares a variety of status reports including activity, closings, follow-up and adherence to goals; reports on special developments, information or feedback gathering through field activity.
Valet Parking Attendant
Park One Of Florida LLC.
05.2018 - 10.2018
- Greet guest arriving at the resort and drive their vehicle safely to a designated parking area
- Upon departure return their car safely to them
- Directed a team of valet associates to deliver rapid, exceptional service to hospitality guests daily, ensuring good feedback and return of business from customers
- Administered weekly training of new methods of operation to new and current employees as supervisor, as well as evaluated employees against standards of operation
- Kept record of sales goals to report to manager weekly
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
Valet
LAZ Parking
08.2017 - 01.2018
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Restaurant Store Manager Assitant
DUDE PIZZA
06.2015 - 01.2018
- Trains, monitors and reinforces food safety procedures to store management and crew employees
- Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate
- Total store cleaning systems
- Customer Services
- Cooked and raw product
- Dishwashing sanitizing and proper drying
- Sales performance for key initiatives including: Budget; Transaction growth %; service times, late night sales $; pick up window %; regular communication of store sales performance store management team; involves and store management team in correcting anticipated variances; execution of national and local marketing programs
- Crew and Shift staffing levels on all day parts versus goal.
Outside Representative Store
YUMMIES RESTAURANT
04.2015 - 06.2017
- Delivering our produts with great customer service
- Carry our amazing chinese food taste everywhere in Miami Beach
- Involved inside activities in our main Restaurant Location
- Daily reports about our sales
- Driver.
Education
Skills
- Self-motivated, self-starter
- Able to make presentations and answer questions from groups of managers, clients, customers, and the general public
Personal Information
Authorized To Work: Authorized to work in The United States
References
- Rafael Sonoqui, Store Manager Dude Pizza, 786.5173833
- Maria Lozano, Restaurant Manager Yummies, 305.5311880
- Jesus Gonzalez, Budget Store, 305.7617954
Timeline
Valet Supervisor
Reef Parking
03.2020 - Current
Operation Coordinator
Marrero Construction LLC
12.2018 - 01.2020
Valet Parking Attendant
Park One Of Florida LLC.
05.2018 - 10.2018
Valet
LAZ Parking
08.2017 - 01.2018
Restaurant Store Manager Assitant
DUDE PIZZA
06.2015 - 01.2018
Outside Representative Store
YUMMIES RESTAURANT
04.2015 - 06.2017
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