To use communication skills in a challenging position and be able to function within a professional environment, through my confidence in meeting my goals
Overview
5
5
years of professional experience
1
1
Certification
Work History
Branch security Officer
Tiffany & Co.
Canoga Park, CA
12.2021 - 01.2023
Patrolling of jewelry boutique or man post, serve as a general security presence and visible deterrent to crime and client rule infractions, protecting the company’s assets relative to theft, assault, fire and other safety issues responding to alarms and emergencies
Detecting suspicious activities and watch for criminal acts or client rule infraction at or near assigned post which may be a threat to the property, client or employees at the site
Report all incident, accidents or medical emergencies
Review surveillance camera, count merchandise, open and close the boutique
Checking vendors in and out of the area and escorting vendors around the premises
Ensuring compliance with government regulations
Conducted daily inspections of physical security systems such as locks, doors, gates, and alarm systems
Responded to emergency situations in a timely manner
Enforced safety regulations and ensured compliance with laws, policies, and procedures
Provided customer service to visitors by answering questions and providing directions
Advised management on best practices for improving security measures
Intervened in potentially dangerous situations in an appropriate manner.
Lead Officer
St. Moritz
Canoga Park, CA
04.2019 - 12.2021
Patrolling and securing the area
Protecting the company’s assets relative to theft, assault, fire and other safety issues
Responding to alarms and emergencies
Communicating any irregularities with management
Following procedures for various initiatives including fire prevention, traffic control and accidents investigations
Checking vendors in and out of the area and escorting vendors around the premises
Keeping an incident report record
Ensuring compliance with government regulations
Investigated incidents, wrote reports, and provided recommendations for corrective action
Monitored surveillance systems and identified suspicious activities
Provided guidance and training to security staff on standard operating procedures.
Security Officer
Oskar Security Solutions Inc.
Downey, CA
10.2018 - 03.2019
Securing the premises and personnel by staying on patrol, monitoring surveillance, performing building inspections, guarding entry points and verifying visitors
Authoritative presence to help deter criminal behavior.
Produce Clerk
Super King market
Northridge, CA
04.2018 - 10.2018
Assisted in maintaining the cleanliness and organization of the produce department
Stocked and rotated produce items to ensure freshness and quality
Operated equipment such as pallet jacks and forklifts to move and transport produce items
Assisted customers by answering questions, providing recommendations, and helping them find specific items
Maintained accurate inventory records and assisted in ordering produce items as needed
Followed proper food safety and sanitation procedures to ensure the safety of customers and coworkers.
Deli Clerk
Vallarta supermarkets
Canoga park, CA
01.2018 - 04.2018
Skilled in food preparation, customer service, and maintaining a clean and organized work environment
Strong communication skills and ability to work well in a team
Maintained a clean and organized work environment, including regularly cleaning equipment and surfaces
Provided excellent customer service, including answering customer questions and fulfilling special orders
Assisted with inventory management, including ordering supplies and ensuring proper stock levels
Trained new employees on deli procedures and protocols
Greeted customers in a friendly and professional manner
Stocked shelves with fresh items daily
Rotated product on shelves to ensure freshness.
Education
General Education -
Canoga Park High School
General Education -
Van Nuys Adult School
Skills
Computer literate in Microsoft Word, Excel
Communication skills in English and Spanish
Self-starter as well as good team player
Accomplishment oriented-will get the job done
Customer service skills for challenging people politely but firmly
Patience and the ability to remain clam in stressful situations
Knowledge of public safety and security
To be thorough and pay attention to details
Experience in problem solving, general report, preparing documents for the new hired
Experience in clerical duties, training new employees
Experience in dealing with the community in a professional, courteous and friendly manner
Experience in customer service
Certification
Special Training Security Guard - trained and certified in the following areas of Loss Prevention, Arresting Technique, False Imprisonment, Writing reports, Guard & Firearm permit.