Manuel Levario
Dallas,TX
Summary
Personable and dedicated Customer Service Representative with extensive experience in Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Customer Accounts Representative Sr.
American Honda Finance Corporation
10.2022 - Current
- Upheld privacy and security requirements for customer information.
- Reasoned with customers and attempted to negotiate full balance payments.
- Received payment and posted to appropriate customer accounts.
Auto Finance Representative
Aston Carter
05.2022 - 10/30/22
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Customer Service Representative
Mpathic
03.2021 - 10.2021
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Stock Associate
Home Depot
12.2020 - 02.2021
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Disposed of expired and overripe items to eliminate health risks.
Cashier
McDonald's
09.2018 - 10.2020
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
Cashier
Burger King LLC.
12.2017 - 09.2018
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
Bachelor of Arts - Economics/Finance
University of Dallas
Irving, TX05.2022
High School Diploma -
Nolan Catholic High School
05.2018
Skills
- Credit card payment processing
- Report generation
- Report creation
- Business development understanding
- Courteous demeanor
- Freight operations
Timeline
Customer Accounts Representative Sr.
American Honda Finance Corporation
10.2022 - Current
Auto Finance Representative
Aston Carter
05.2022 - 10/30/22
Customer Service Representative
Mpathic
03.2021 - 10.2021
Stock Associate
Home Depot
12.2020 - 02.2021
Cashier
McDonald's
09.2018 - 10.2020
Cashier
Burger King LLC.
12.2017 - 09.2018
Bachelor of Arts - Economics/Finance
University of Dallas
High School Diploma -
Nolan Catholic High School
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