Hardworking and dependable candidate successful at managing multiple priorities at once. Knowledgeable and dedicated customer service professional with extensive experience in the medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Manuel Lopez
Navy Corpsman
Oceanside,CA
Summary
Overview
7
years of professional experience
Work History
U.S Navy
Navy Hospital Corpsman
08.2017 - Current
Job overview
- Utilized communication devices to maintain contact with supervisors.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Followed all safety protocols and took necessary precautions while providing care.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Built and maintained positive working relationships with patients and staff.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Observed patient behavior to report changes to medical personnel.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained team flexibility and embraced change to adapt within dynamic workplace.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
IHOP
Busser
08.2016 - 08.2017
Job overview
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning tables, counters, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Oceanside High SchoolOceanside, CA
High School Diploma
06.2017
University Overview
Coursera
Google IT Support Professional Certificate
2023.08 - 2023.11 (3 education.months_Label)
University Overview
Skills
- Preventive Medicine
- Company Guidelines
- Equipment Maintenance
- Hospital Staff Support
- Assess Patient Needs
- Work Coordination
- Supply Restocking
- Customer Discussions
- Document Filing
- Customer Service Management
- Quality Control
- Customer Satisfaction
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Coursera
Google IT Support Professional Certificate
2023.08 - 2023.11 (3 education.months_Label)
Navy Hospital Corpsman
U.S Navy
08.2017 - Current
Busser
IHOP
08.2016 - 08.2017
Oceanside High School
High School Diploma
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