Manuel Manuel
Summerville
Summary
Compassionate and detail-oriented Clinical Assistant with hands-on experience supporting healthcare providers in fast-paced clinical environments. Skilled in patient intake, vital signs, EHR documentation, and assisting with examinations while maintaining strict HIPAA compliance. Known for delivering patient-centered care, strong communication with patients and families, and efficient coordination of clinical and administrative tasks. Adept at multitasking, maintaining infection control standards, and contributing to a collaborative healthcare team to ensure high-quality patient outcomes.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
CNA
Senior Helpers - Central And Western Virginia
Summerville
07.2025 - Current
- Provided compassionate care and support to patients, enhancing their comfort and well-being throughout daily activities.
- Assisted in the development and implementation of individualized care plans, improving patient outcomes and satisfaction.
- Monitored vital signs and reported changes to healthcare professionals, ensuring prompt response to patient needs.
Advanced Medical Support Assistant
Ralph H. Johnson VA Medical Center
North Charleston
07.2023 - 01.2026
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
- Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
- Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
CNA/Caregiver
Comfort Keepers
Mount Pleasant
09.2021 - 03.2023
- Assist with medical and at home needs acting as a companion for the patient.
- Assistance with preparing and serving meals, and support for special diets.
Customer Service Representative
TELUS International
Lodson
04.2022 - 11.2022
- Incoming/outgoing calls guiding customers with any problems they have within their account.
- Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions.
Caregiver
Magnolias Of Summerville
Summerville
01.2020 - 07.2021
- Caring and being a companionship for the resident and helping with activities of daily living.
- Bathing, grooming and overall appearance.
- Mobility assistance.
- Assistance with position changes and transfers for those clients that are bed bound or may need assistance.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
High school diploma -
Summerville High School
Summerville, SCCNA - Health Sciences
Dorchester County Career And Technology Center
Summerville, SC 08.2017 - 11.2018
Skills
- HIPAA compliance and patient confidentiality
- Electronic Health Records (EHR/EMR) documentation
- Accurate charting and patient data entry
- Appointment scheduling and confirmations
- Insurance verification and prior authorizations
- Medical billing and coding support (basic)
- Phone triage and patient communication
- Referral coordination
- Medical terminology
- OSHA and workplace safety compliance
- CPR and First Aid certified (if applicable)
- Handling medical supplies and inventory
- Patient intake and rooming
- Vital signs measurement (BP, pulse, temperature, respirations, SpO₂)
- Infection control and sterile technique
- Patient monitoring and safety
- Medical equipment setup and cleaning
Certification
CRNA, 06/26, SC
References
Available upon request
Timeline
CNA
Senior Helpers - Central And Western Virginia
07.2025 - Current
Advanced Medical Support Assistant
Ralph H. Johnson VA Medical Center
07.2023 - 01.2026
Customer Service Representative
TELUS International
04.2022 - 11.2022
CNA/Caregiver
Comfort Keepers
09.2021 - 03.2023
Caregiver
Magnolias Of Summerville
01.2020 - 07.2021
CNA - Health Sciences
Dorchester County Career And Technology Center
08.2017 - 11.2018
High school diploma -
Summerville High School