Manuel Martinez
Corpus Christi
Summary
Practical Night Manager skilled in hiring, recruiting and training applicants for various store positions. Outstanding sales and product knowledge with success managing all floor presentations and flow of goods to sales floor. Motivational, goal-oriented and focused at all times.
Overview
12
12
years of professional experience
Work History
Home Provider
Girling Home Health
11.2017 - 09.2023
- Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
- Managed household budgets and expenses for clients'' homes while maintaining financial responsibility.
- Maintained accurate records of client progress, ensuring timely updates for families and case managers.
- Organized recreational activities tailored to individual interests leading to improved mental health outcomes for clients.
- Offered emotional support to clients during challenging times or when facing personal obstacles.
- Assisted clients with daily living tasks, promoting their independence and overall wellbeing.
- Advocated on behalf of clients during meetings with service providers securing additional resources and supports.
- Provided respite care services allowing family caregivers an opportunity for rest and rejuvenation.
- Administered medication as prescribed by physicians, ensuring proper dosage and adherence to schedules.
- Enhanced client experience by providing a safe, supportive, and welcoming living environment.
- Developed personalized care plans for each client to address their unique needs and goals.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
Night Manager
Subway
01.2021 - 08.2023
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
Pipe Fitter Helper
LWL
05.2023 - 06.2023
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Enhanced safety measures by following proper procedures when handling hazardous materials during pipe installations.
- Tested piping systems for leaks by increasing pressure in pipes and observing gauges attached to pipes for indication of leaks.
Assistant Manager
SUBWAY®Restaurants
09.2011 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Got H Moody High School
Corpus Christi, TX05.2013
Skills
- People Management
- Security awareness
- Complaint Handling
- Property Security
Timeline
Pipe Fitter Helper
LWL
05.2023 - 06.2023
Night Manager
Subway
01.2021 - 08.2023
Home Provider
Girling Home Health
11.2017 - 09.2023
Assistant Manager
SUBWAY®Restaurants
09.2011 - 04.2019
Got H Moody High School