Manuel Medina
Inglewood,CA
Summary
Motivated profession familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures. Thorough Billing Specialist offers account management, account reconciliation and invoicing expertise coupled with outstanding time management and data entry capabilities. Focused and meticulous professional with over 30 years of comprehensive experience developing and sending bills to customers for services. Solid grasp of MS Office and ER software.
I take ownership and pride of all my accounts ability to help and assist my colleges with challenges I lead by example Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Advance Client Accounts Contract Payment Processor
Forest Lawn Cemetery & Mortuary
Glendale , California
2023.05 - 2023.09
- Reviewed customer payment requests to ensure accuracy and compliance with company policies.
- Processed payments for customers in a timely manner, ensuring that all deadlines were met.
- Verified customer account information prior to processing payments.
- Maintained accurate records of customer payments using automated systems.
- Performed quality control checks on customer payment records before submitting them for approval or archiving them in the system.
- Generated detailed reports of payment activity for management review.
- Ensured adherence to internal procedures when processing payments, such as double-checking invoices for accuracy.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
Bank Wire Specialist / Payoff Processor
Provident Title Company
Encino , California
2021.11 - 2023.01
- Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
- Processed domestic and international wire transfers in compliance with applicable laws, regulations and procedures.
- Researched and resolved discrepancies related to wire transfers.
- Developed strategies for improving the efficiency of wire transfer operations.
- Assisted customers with inquiries regarding their incoming and outgoing wire transfers.
- Monitored changes in banking regulations affecting wire transfers.
- Investigated issues related to failed or delayed payments due to incorrect routing information or other errors.
- Collaborated with stakeholders across departments such as finance, accounting, legal, risk management., in order to ensure proper handling of funds.
- Developed relationships with external banks in order to facilitate smoother transactions.
- Executed wire transfers to local and international vendors, scheduled ACH transactions and prepared batch checks for mailing to average 60 vendors monthly.
Payoff Specialist Processor
Fidelity National Title Insurance Company
Long Beach , CA
2020.08 - 2021.11
- Reviewed, analyzed and prepared payments for accuracy and completeness prior to processing.
- Processed payments using various methods such as ACH, wire transfers, checks.
- Provided support to internal staff members regarding questions about mortgage accounts or procedures.
- Participated in training sessions designed to update employees on changes in industry standards or regulations.
- Responded promptly to customer inquiries regarding their mortgage accounts via phone or email.
- Conducted research on public records, such as court decisions, deeds, and liens.
- Evaluated financial data associated with loan applications for mortgage lenders.
- Analyzed financial records to ensure accuracy of tax documents.
- Calculated estimated taxes due from clients and ensured timely payments.
- Understood and followed oral and written directions.
- Received and recorded cash, checks and transfers.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Payoff Processor / Mortgage Payment
Provident Title & Escrow
Encino , California
2019.01 - 2020.08
- Verify and payoff of Mortgage's through financial institutions
- Verify property taxes with appropriate counties, cut checks
- Balance and wire funds to lenders respond to e-mails, phone calls Ups and FedEx checks and documents
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and file paperwork according to procedures.
- Calculate pay-off demands taxes liens and judgments
- Verify daily loans and balances are paid in full
- heavy phone calls answer and problem solve
- Cut Check for taxes obtain management signatures
- Balance logged and wire reports to lenders
Education
High School Diploma -
Whittier High School
Whittier, CA06.2014
Skills
- Bilingual Spanish / English
- Excellent Customer Service Skills
- 50 WPM
- Microsoft Word, Adobe, Excel
- Data Entry 10 Key Accuracy
- Outstanding Organization Skills & attention to details
- Ability to train and be Trained
- Call Center, High Volume inbound and Out Bound Calls
- Expedite Mail Via FedEx UPS Carrier
- Credit and Collections
- Statement Issuing
- Adjustment Posting
- Billing Dispute Resolution
- Audit Procedures
Affiliations
- Enjoy working out staying fit along with a healthy lifestyle
- Latin dance enthusiast
- Devoted Sport follower
Accomplishments
- Clean driving Record
Timeline
Advance Client Accounts Contract Payment Processor
Forest Lawn Cemetery & Mortuary
2023.05 - 2023.09
Bank Wire Specialist / Payoff Processor
Provident Title Company
2021.11 - 2023.01
Payoff Specialist Processor
Fidelity National Title Insurance Company
2020.08 - 2021.11
Payoff Processor / Mortgage Payment
Provident Title & Escrow
2019.01 - 2020.08
High School Diploma -
Whittier High School
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