Manuel Miranda
Operations Manager
Jacksonville,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experience extends over thirty (30) years experience in Process Improvement and Quality operations within various industries (Plastic Injection Molding, Aircraft Safety Products, Automotive Aftermarket Part Design & Distribution, Folding Cartons, Powder Metals and Writing Instruments Manufacturing & Packaging). Through my career I have been involved in Quality Management, Personnel Development, Six Sigma, Failure Modes & Effects Analysis, and Lean Manufacturing practices to help companies improve their overall operations, increase bottom line, reduce waste & customer complaints, develop personnel, and increase their capabilities and throughput.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager / Compliance & Regulations
Pilot Pen Corporation of America
01.2012 - Current
- Manage overall Quality Operation
- Ensure compliance with industry standards and regulations
- Develop QMS documentation
- Increase throughput in promotional products division by over 25%
- Handle Customer complaints and prepare reports to substantiate claims
- Train personnel in Quality Tool Usage, Leadership, Written Communication, Risk Assessment, and Internal Audits.
Quality Assurance Manager
Rex Corporation (Packaging Folding Cartons)
01.2007 - 01.2012
- Reduced Cost of Poor Quality by over $500,000
- Reduced Customer Complaints by 50% per year
- Implemented Corrective Action System for handling and eliminating process issues
- Worked in a team environment to identify nonconformity root causes and develop action plans to prevent and eliminate issues from re-occurrence
- Conducted Internal Quality Audits to monitor system effectiveness and identify improvement opportunities
- Implement SPC system to monitor process behavior critical to quality characteristics and ensure product conformance to requirements and specifications
- Perform new product evaluation, validation, and release to production
- Trained Personnel into Six Sigma Green Belt
- Mentored Six Sigma Black Belt Candidates
- Implemented In-Process Inspection System utilizing various inspection methods utilizing both variable and attribute data
- Generate and maintain item specifications
- Apply lean principles for waste reduction, production effectiveness and elimination of non-value-added activities
- Establish Quality Management System Documentation per ISO 9001:2008 requirements
- Perform Cost of Poor-Quality Analysis and report in Management Reviews to update strategic plans and deployment initiatives.
Project Engineer
Shorewood Packaging, IP (Packaging, Folding Cartons)
01.2004 - 01.2007
- Lead Six Sigma and Lean Manufacturing Projects for process improvements
- Reduce Cutter set-up time from 10hr avg to 2hr
- Improve Gluer efficiency from 50% to 85%
- Reduce label processing time from 1 hr
- To 5 min
- 5S Cutters and Die Shop
- Trained QA Evaluators into Six Sigma Yellow Belts
- Implement Corrective/Preventive Action System and work in team environment to define Root Cause and implement improvement plans
- Update inspection system to be data driven utilizing both variable and attribute data
- Use SPC tools to evaluate process behavior
- Design of Experiments to validate material modifications and improve process performance
- Served as liaison between improvement teams and management to present improvement plans, benefits and obtain necessary resources for project success
- Perform Cost of Poor-Quality Analysis and report to Upper Management
- Establish strategic goals and deployment plans.
Education
Master of Science - Organizational Leadership & International Mgmt
Colorado State University, Global Campus
Colorado Springs, CO07.2021
Bachelor of Science - Mechanical & Aerospace Engineering
Illinois Institute of Technology, Chicago Illinois
Chicago, IL12.1994
Skills
- Regulatory Compliance
- Budget Management
- Quality Systems
- Operation Monitoring
- Performance Metrics
- Product Testing
- Budget Preparation
- Continuous Improvement
- Workflow Optimization
- Contract Management
- Business Development
- Organizational Management
- Production Planning
- Budgeting and Forecasting
Certifications And Skills
- ASQ Certified Six Sigma Black Belt
- ASQ Certified Quality Engineer
- ISO 9000 Certified Lead Auditor
- Minitab
- MS Access
- MS Office
- AS400
- AutoCAD
- Lean Manufacturing
- Poly-Lingual (English, Spanish, French, Japanese)
Languages
Spanish
Native or Bilingual
French
Professional Working
Portugese
Limited Working
Japanese
Limited Working
Certification
Certified Six Sigma Blackbelt
Certifified Quality Engineer
Certified ISO 9001 Lead Auditor
Timeline
Quality Assurance Manager / Compliance & Regulations
Pilot Pen Corporation of America
01.2012 - Current
Quality Assurance Manager
Rex Corporation (Packaging Folding Cartons)
01.2007 - 01.2012
Project Engineer
Shorewood Packaging, IP (Packaging, Folding Cartons)
01.2004 - 01.2007
Master of Science - Organizational Leadership & International Mgmt
Colorado State University, Global Campus
Bachelor of Science - Mechanical & Aerospace Engineering
Illinois Institute of Technology, Chicago Illinois
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