MANUEL MORENO

• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
• Presented weekly and monthly performance reports to demonstrate team progress.
• Met with customers to resolve issues and build productive relationships.
• Planned and scheduled field activities according to set timelines and order of operations.
• Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
• Implemented best practices in field operations to ensure consistency across all projects under supervision.
• Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
• Evaluated performance and progress, and made proactive adjustments.
• Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
• Minimized downtime on job sites by developing efficient schedules that accounted for potential obstacles or challenges.
• Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
• Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
• Monitored field operations closely to ensure all activities aligned with company's strategic goals.

Unemployment

• Monitored employee performance for compliance with regulations and policies.
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Implemented best practices in field operations to ensure consistency across all projects under supervision.
• Evaluated performance and progress, and made proactive adjustments.
• Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
• Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
• Administered disciplinary actions to workers violating safety regulations and company policies.
• Prepared and submitted reports on job progress and safety conditions to upper management.
• Inspected equipment and tools used for safe operation.
• Trained workers in proper methods, equipment operation and safety procedures.

•Coordinate all Jobs set all people and schedules People fuel chemical Plants Operating Crane to do Rig ups

•Make all work orders for maintenance and make sure everything is tested and updated certifications.

Dot Compliance all regulations BOL

• Improved safety standards by conducting thorough pre-job safety meetings and hazard assessments with crew members.
• Demonstrated commitment to environmental stewardship by adhering to regulatory requirements and minimizing waste during operations.
• Coordinated with third-party service providers to ensure seamless integration of their services into overall project goals.
• Reduced downtime for the team by performing regular maintenance on coil tubing units and auxiliary equipment.
• Consistently met deadlines while adhering to strict safety guidelines during all phases of coil tubing operations.
• Ensured proper equipment functionality with regular pressure testing and fluid system calibration.
• Streamlined communication between team members, ensuring accurate execution of job procedures for optimal results.
• Maintained strong relationships with customers through clear communication regarding job progress and expectations throughout the process.
• Collaborated with other operators to maintain a clean, organized workspace, promoting a safe working environment for all team members.
• Supported supervisors in generating accurate job tickets and daily reports, ensuring proper documentation for future reference.
• Optimized resource allocation by efficiently managing inventory levels of consumables used during coil tubing operations like nitrogen or fluids.
• Demonstrated adaptability by quickly learning new technologies and techniques relevant to coil tubing operations.
• Assisted in troubleshooting issues related to equipment or job parameters, implementing effective solutions promptly.
• Participated in post-job debriefs, identifying areas for improvement and implementing changes as necessary for future success.
• Increased customer satisfaction through careful monitoring of job parameters and timely adjustments as needed.
• Contributed to successful project completion by actively participating in rig-up and rig-down processes for coil tubing operations.
• Adjusted fixtures and tensions to provide proper winding tension.
• Used Orion and Cerberus to record production and operational data.

• Loaded and unloaded hazardous materials safely, following strict guidelines for proper handling techniques.
• Navigated routes effectively by utilizing GPS technology and map-reading skills, minimizing travel time and fuel costs.
• Completed incident reports for damages, accidents and other notable activities.
• Conducted regular maintenance checks on vehicle systems, identifying potential issues before they became critical problems.
• Followed OSHA and DOT requirements to minimize risks and company liabilities.
• Reduced downtime between assignments by maintaining a clean driving record and consistently passing random drug tests as required by company policies.
• Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
• Delivered specialized training sessions for new tanker drivers on safe driving practices and company protocols for efficient operations.
• Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
• Increased safety standards by implementing and adhering to comprehensive pre-trip inspection procedures for tanker equipment.
• Performed emergency repairs on tanker equipment when necessary to ensure continuous operation during transportation tasks.
• Performed regular inspections and reported issues to company mechanics.
• Managed tight delivery schedules effectively through careful planning and coordination with dispatch teams to avoid delays or missed appointments with clients.
• Maintained accurate logs of hours driven, fuel consumption, and cargo records in compliance with federal regulations.
• Maintained strict adherence to company policies and procedures, ensuring the safe operation of tanker equipment in various environments and weather conditions.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Unemployment

• Monitored employee performance for compliance with regulations and policies.
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Planned and scheduled field activities according to set timelines and order of operations.
• Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
• Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
• Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
• Implemented best practices in field operations to ensure consistency across all projects under supervision.
• Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
• Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
• Cultivated culture of continuous improvement, encouraging team to suggest and implement process enhancements.
• Elevated team morale and reduced turnover by recognizing outstanding performances and providing constructive feedback.

• Increased customer satisfaction by providing timely and accurate project updates throughout the duration of each assignment.
• Mentored junior team members in coil tubing best practices, fostering a positive work environment that emphasized professional growth and development.
• Developed comprehensive safety protocols for coil tubing activities, reducing workplace accidents and injuries.
• Maintained equipment integrity by conducting regular inspections and ensuring proper maintenance procedures were followed.
• Enhanced job site productivity by implementing effective crew management strategies and promoting teamwork.
• Conducted thorough pre-job planning sessions with clients to establish clear objectives and expectations for each assignment, resulting in increased customer satisfaction ratings.
• Improved overall team efficiency by optimizing coil tubing operations and streamlining processes.

• Promotes all Safety Standards and Environmental policies. Communicate effectively with management, client and crew in the planning, coordination and execution of service. Prepare necessary supplies, tools, and other equipment for transport to work site. Coordinate with personnel to safely rig up and rig down coil tubing equipment, installation and removal of pumps, trained personnel on how to get coil units and fluid pumps up to after every job.

• Led team of up to Number service technicians in field activities.
• Reduced time to complete service calls and expertly retained key customers.
• Facilitated communication between office personnel, subcontractors, and customers.
• Maintained schedule of up to Number service calls.
• Improved customer satisfaction by addressing and resolving field service issues promptly and effectively.
• Participated in cross-functional meetings to discuss ongoing projects'' status updates, potential roadblocks or challenges requiring collaboration between various departments.
• Developed and maintained strong relationships with customers, leading to improved brand loyalty.
• Compiled detailed reports on completed projects for internal reviews as well as customer records purposes.
• Conducted regular field visits to assess technician performance, identifying areas for improvement and providing constructive feedback.
• Handled escalated customer complaints professionally and efficiently while maintaining a focus on achieving long-term customer satisfaction and retention.
• Provided remote technical support when needed, expediting issue resolution while minimizing technician travel time.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Communicated with clients and service providers to provide updates on work progress.

• Handled customer complaints and inquiries.
• Assisted with training and development of team members.
• Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
• Managed daily operations of the service department, maintaining a high level of organization and productivity.

• Improved production efficiency by optimizing coil handling and loading processes.
• Strengthened communication within the team, promoting open dialogue about issues affecting work performance and productivity levels.
• Kept abreast of industry advancements by attending relevant workshops, conferences, and seminars focused on enhancing Coil Operator skills.
• Reduced downtime by promptly addressing machine malfunctions and performing routine maintenance checks.
• Oversaw daily operations including scheduling preventive maintenance of equipment which increased uptime.
• Maintained accurate records of coil production data, enabling better tracking of progress and identification of areas for improvement.
• Monitored key performance indicators to identify and correct operational discrepancies leading to improved output consistency.
• Used pliers and wire scrapers to cut, strip and bend wire leads.

• Participated in post-job debriefs, identifying areas for improvement and implementing changes as necessary for future success.
• Supported supervisors in generating accurate job tickets and daily reports, ensuring proper documentation for future reference.
• Coordinated with third-party service providers to ensure seamless integration of their services into overall project goals.
• Delivered exceptional performance under high-pressure situations during time-sensitive projects for clients'' satisfaction.
• Ensured compliance with company policies, procedures, and regulatory requirements at all times.
• Maintained strong relationships with customers through clear communication regarding job progress and expectations throughout the process.
• Ensured proper equipment functionality with regular pressure testing and fluid system calibration.
• Improved safety standards by conducting thorough pre-job safety meetings and hazard assessments with crew members.
• Increased customer satisfaction through careful monitoring of job parameters and timely adjustments as needed.
• Collaborated with other operators to maintain a clean, organized workspace, promoting a safe working environment for all team members.
• Optimized resource allocation by efficiently managing inventory levels of consumables used during coil tubing operations like nitrogen or fluids.
• Provided reliable support during well control situations, following established protocols to mitigate risks effectively.
• Lifted and moved coils and materials with manual or mechanical means.

• Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
• Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
• Supported customer relations by providing clear communication regarding project updates and estimated completion times.
• Upheld a professional demeanor when interacting with clients leading to strong rapport building.
• Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
• Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
• Contributed to positive word-of-mouth referrals from satisfied customers through exceptional attention to detail in all aspects of repairs and maintenance work.
• Maintained a well-stocked inventory of tools and supplies, preventing delays caused by missing materials or equipment.
• Performed basic electrical tasks, contributing to the successful completion of various repair projects.
• Achieved consistent punctuality in meeting appointment schedules which increased customer confidence in our services.
• Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
• Operated variety of power tools and hand tools.
• Cleared work sites of hazardous items.
• Followed safety protocols and best practices for installation, maintenance, or repair work..
• Maintained tools and equipment in good working condition.
• Followed safety protocols on job sites.
• Set up ladders and other access equipment.
• Answered customer questions and helped resolve various concerns.
• Troubleshot various types of equipment during installation and processes.
• Disassembled broken, defective, and worn out equipment to aid with repairs.
• Set up and tested equipment in customer locations.
• Cleaned and lubricated components to maintain optimal performance.
• Ensured continuous operation of pumps by monitoring system performance and addressing issues promptly.
• Increased operational knowledge among team members with thorough training on pump systems, safety protocols, and troubleshooting techniques.
• Troubleshot and repaired day-to-day operational issues to keep productivity levels high and prevent safety hazards.
• Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.