Manuel Moreno
Team Coordinator
Burleson,TX
Summary
Dynamic Team Leader with a proven track record at Arellano Roofing LLC, enhancing team productivity and customer satisfaction through effective supervision and collaboration. Skilled in work planning and problem-solving, I've mentored staff to leadership roles, achieving significant improvements in service quality standards.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Team Leader
Arellano Roofing LLC
Burleson, Texas
06.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built relationships with 5 of the biggest commercial real estate brokers in the U.S
- Handled more than 50 calls per day
- Answered to a minimum of 40 emails per day
Seasonal Apprentice
Brothers Roofing Inc.
Fort Worth, Texas
09.2017 - 05.2020
- Prepared worksite by setting up required tools and supplies.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Contributed to customer satisfaction by providing timely and courteous service during on-site assignments.
- Participated in community service projects, showcasing company's commitment to social responsibility.
- Assisted with post-construction cleanup and maintenance.
- In charge of 2 crews (approximately 18 individuals)
- Held 3 weekly meetings to ensure that our numbers were being hit
Education
High School Diploma -
Everman High School
Everman, TX 08.2016 - 06.2020
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Problem-solving
Client service
Analytical thinking
Attention to detail
Daily workflow improvement
Timeline
Team Leader
Arellano Roofing LLC
06.2020 - Current
Seasonal Apprentice
Brothers Roofing Inc.
09.2017 - 05.2020
High School Diploma -
Everman High School
08.2016 - 06.2020
Similar Profiles
Francisco Javier Diéguez MartínFrancisco Javier Diéguez Martín
Community Gardener at Ramirez de Arellano 18-26Community Gardener at Ramirez de Arellano 18-26
Nicholas NelsonNicholas Nelson
Distributions at Maribel ArellanoDistributions at Maribel Arellano
Axel Mora-AguirreAxel Mora-Aguirre
Car Salesperson at arellano auto salesCar Salesperson at arellano auto sales