Manuel Munoz Briones
Retail Management
Albuquerque,NM
Work Preference
Summary
Dedicated Retail Management Professional with expertise in driving store performance and enhancing customer experiences. Proven skills in operational efficiency, staff development, sales strategies, and inventory control. Strong analytical and communication abilities, with a commitment to continuous improvement and team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
11.2021 - Current
- Achieved consistent sales between $90,000 and $120,000 monthly through effective operations oversight.
- Drove sales growth by implementing targeted strategies and achieving revenue goals.
- Managed team of 12-22 employees, enhancing productivity through training and coaching.
- Reduced excess inventory by 90% by optimizing inventory control processes.
- Identified product opportunities through analysis of sales data and market trends.
- Ensured compliance with policies and regulations while maintaining safety standards.
License and Title Clerk
MVD Express
09.2020 - 11.2021
- Enhanced office efficiency by mastering Microsoft Office Suite applications.
- Adapted swiftly to changing priorities, ensuring seamless workflow transitions.
- Fostered positive customer interactions through professionalism and empathy.
- Resolved inquiries swiftly, providing exceptional customer service and satisfaction.
- Collaborated with teams to address complex issues, improving resolution processes.
- Identified feedback trends to recommend improvements for better customer experience.
Shift Manager/Key Holder
Five Guys LLC
06.2019 - 08.2020
- Ensured compliance with food safety regulations, maintaining a sanitary work environment.
- Prevented food contamination by properly handling and storing products.
- Facilitated timely meal preparation by collaborating with kitchen staff during peak hours.
- Monitored inventory levels, rotating perishables, and notifying supervisors of shortages.
- Operated kitchen equipment safely, including ovens, grills, and fryers, ensuring efficiency.
- Trained new employees on food handling and safety protocols, customizing materials accordingly.
Education
Bilingual Student - Tech Leadership
Highland High School
05.2021
Skills
- Great customer service and Management skills including time management and organization Bilingual and Always creating a positive work environment, great work ethic With reliable transportation
- Multitasking and organization
- Quality Management
- Internal Audits
- Shift Management (6 years)
- Quality Assurance
- E-Commerce
- Store Management Experience (4 years)
- Retail Management (4 years)
- Merchandising
- Payroll (4 years)
- Recruiting (4 years)
- Management (4 years)
- Profit & Loss (4 years)
- Team Management (4 years)
- Labor Cost Analysis
- Interviewing
Certification
- ServSafe
- Food Handler Certification
Languages
Spanish - Fluent
English - Fluent
Timeline
Store Manager
Starbucks
11.2021 - Current
License and Title Clerk
MVD Express
09.2020 - 11.2021
Shift Manager/Key Holder
Five Guys LLC
06.2019 - 08.2020
Bilingual Student - Tech Leadership
Highland High School