Professional Summary
Overview
Work History
Education
Skills
Timeline

Manuel Ortiz

Presbyterian Health Services
Albuquerque,NM
16
years of professional experience

Knowledgeable ITQA Test Engineer with robust background in test engineering and proven ability to ensure software quality and reliability. Delivered impactful testing strategies that improved system performance and reduced bugs. Demonstrated expertise in automated testing and problem-solving, ensuring seamless team collaboration.

Work History

Test Engineer (Intermediate)

13 Years 3 Months
Presbyterian Health Services | 05.2013 - Current
  • Analyze, organize, and coordinate software implementation and integrated test efforts.
  • Documented and resolved software problems and failures to enhance system reliability.
  • Provide feedback on testing inconsistencies. Work with developers and project managers for resolution.
  • Provided feedback on testing inconsistencies and collaborated with developers and project managers for timely resolution.
  • Meet with business to validate that system requirements are being met before implementation into production.
  • Communicate test process and results clearly to business.
  • Ensured timely completion of assigned tasks and projects.
  • Communicated test processes and results to business stakeholders to ensure alignment with requirements.
  • Delivered end user support.

Test Analyst

2 Years 10 Months
Lovelace Health Care Plan | 07.2010 - 05.2013
  • Built and updated test templates compliant with submitted grids from Configuration Dept.
  • Prepared test plans and executed testing of configurations per outlined SOP.
  • Reviewed test results against Configuration grid to confirm system setup accuracy.
  • Ability to troubleshoot issues and recommend system changes based on failed test results.
  • Ensure timelines are being met in accordance with the outlined SOP.
  • Write/Update processes regarding testing/training.
  • Completed special projects for various departments to enhance operational efficiency.
  • Process, track, and file all work related correspondence.
  • Work special projects assigned.

Education

Associates - Electronic Engineering

ITT Technical Institute | Alb, NM | 01-1999

Skills

Quality assurance
Functional testing
Regression testing
Integration testing
Test execution
Test strategy
Defect tracking
Test automation
Agile methodologies
Cross-functional teamwork
Critical thinking
Quality control

Timeline

Test Engineer (Intermediate)

Presbyterian Health Services
05.2013 - CurrentRead More

Test Analyst

Lovelace Health Care Plan
07.2010 - 05.2013Read More

ITT Technical Institute

Associates from Electronic Engineering
Read More
Manuel Ortiz