Manuel Portela
Lawrence,Kansas
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
23
23
years of professional experience
Work History
Human Resources Manager
Sodexo
10.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
HUMAN RESOURCES MANAGER/ENVIROMENTAL SERVICE DIRECTOR/ASSISTAN DIRECTOR OF DINING SERVICES
COMPASS GROUP USA
06.2010 - 09.2022
- Responsible for assisting overall service and assisting all preparation aspects of the dining service operation
- Responsible for maintaining high standards in service, food preparation, resident relations, costs, personnel, safety, sanitation, training and special functions
- Manages employees within the framework of teamship and empowerment
- Responsible for the daily functions of all Human Resource (HR) including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
Director of Human Resources
THE DOW HOTEL COMPANY
04.2006 - 08.2009
- Responsible for all employee payroll, relations, benefits, employee training, accident prevention, and government regulations and policies as they impact HR
- Conducted needs analysis, developed, implemented, and monitored training programs and materials
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
CONTROLLER/HR MANAGER
THE BENSON HOTEL
11.2005 - 03.2006
- Managed receivables, payables, credit, payroll and cash handling functions with the accounting department
- Oversaw processing of appropriate worker’s compensation, work-related injury and unemployment claims to ensured proper completion of required paperwork
- Communicated, interpreted and implemented human resources policies and procedures; ensure consistency in application and compliance with government laws and regulations.
ASSISTANT GENERAL MANAGER
RAMADA INN & SUITES
01.2005 - 11.2005
- Assisted with the development of departmental financial forecasting and accounting procedures
- Analyzed and maximized rates and revenue on a daily basis with the GM and Sales department
- Assisted in budget preparation with the GM until approved by ownership
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained human resources regulatory compliance with local, state and federal laws.
CONTROLLER/HR MANAGER/DIRECTOR OF OPERATIONS
GREENWOOD INN & SUITES
02.2001 - 01.2005
- Prepared and reviewed Profit & Loss Statements for ownership and bank
- Assisted with the development of departmental financial forecasting and accounting procedures
- Oversaw the processing of appropriate worker’s compensation, work-related injury and unemployment claims to ensure proper completion of required paperwork
- Communicated, interpreted and implemented human resources policies and procedures; ensure consistency in application and compliance with government laws and regulations.
Education
Bachelor of Science in Business Administration – Human Resource Management -
PORTLAND STATE UNIVERSITY
Portland, Oregon12.1999
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
Timeline
Human Resources Manager
Sodexo
10.2022 - Current
HUMAN RESOURCES MANAGER/ENVIROMENTAL SERVICE DIRECTOR/ASSISTAN DIRECTOR OF DINING SERVICES
COMPASS GROUP USA
06.2010 - 09.2022
Director of Human Resources
THE DOW HOTEL COMPANY
04.2006 - 08.2009
CONTROLLER/HR MANAGER
THE BENSON HOTEL
11.2005 - 03.2006
ASSISTANT GENERAL MANAGER
RAMADA INN & SUITES
01.2005 - 11.2005
CONTROLLER/HR MANAGER/DIRECTOR OF OPERATIONS
GREENWOOD INN & SUITES
02.2001 - 01.2005
Bachelor of Science in Business Administration – Human Resource Management -
PORTLAND STATE UNIVERSITY