Summary
Overview
Work History
Education
Skills
Timeline
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Manuel Ramos

Entrepreneur
Norristown,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Language

Work History

Delivery Driver

AutoZone
Norristown, PA
11.2022 - 03.2023
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Restocked and organized merchandise in front lanes.
  • Worked with floor team and managers to meet wide range of customer needs.

Groundsman

BrightView Landscape
Trooper , PA
05.2022 - 08.2022
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Enhanced visibility and improved tree and bush shape through intentional pruning.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Applied weed and pest control chemicals to lawns, protecting grass growth, and improving appearance.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.

Manager

Dunkin' Donuts
Norristown, PA
12.2021 - 05.2022
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.

Stock Associate

All Star
King of Prussia, PA
12.2021 - 01.2022
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained effective team member communication.
  • Managed inventory storage in clean and organized fashion.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Delivery Driver Assistant

Inzone Logistics
Cranbury, NJ
09.2021 - 11.2021
  • Kept warehouse and associated outside areas neat and clean.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Displayed very good communication and customer service skills.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Lifted and carried packages weighing up to 100 pounds.
  • Scanned and tracked packages for delivery accuracy and security.
  • Reported package damage or delivery issues to driver for swift resolution.

Supervisor

Good Luck Shop
Roselle, NJ
07.2019 - 07.2021
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Crew Member

Dunkin' Donuts
Roselle, NJ
12.2018 - 06.2019
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.

Warehouse Worker

Connections
Roselle, NJ
04.2018 - 11.2018
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Transported merchandise pallets to move in warehouse.
  • Picked and packed order items.

Food Service Worker

Blimpie
Newark, NJ
10.2017 - 03.2018
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Washed, peeled, and cut vegetables in advance to save time on food preparation.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Stock Associate/Sales Associate

American Eagle
Elizabeth, NJ
11.2016 - 09.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Stayed current on company offerings and industry trends.

Catering Server

The Grove
Cedar Grove, NJ
08.2016 - 11.2016
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Cleared dishes and glassware quickly following each course.
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Stored clean chafing dishes, tableware and platters after catering events to safeguard items and maintain consistent inventory.
  • Utilized proper food handling techniques to establish safety and quality of food served.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.

Busboy

The Manor Restaurant
West Orange, NJ
08.2016 - 11.2016
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Construction Worker

AMP construction services
Newark, NJ
04.2012 - 12.2014
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used variety of hand and power tools to complete tasks.

Cashier

El Rincon
Newark, NJ
01.2007 - 03.2008
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Upsold additional products and services to customers, increasing revenue.
  • Stocked, tagged and displayed merchandise as required.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Barringer Academy Of S.T.E.A.M.
Newark, NJ
05.2001 -

Skills

Order picking and processing

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Timeline

Delivery Driver

AutoZone
11.2022 - 03.2023

Groundsman

BrightView Landscape
05.2022 - 08.2022

Manager

Dunkin' Donuts
12.2021 - 05.2022

Stock Associate

All Star
12.2021 - 01.2022

Delivery Driver Assistant

Inzone Logistics
09.2021 - 11.2021

Supervisor

Good Luck Shop
07.2019 - 07.2021

Crew Member

Dunkin' Donuts
12.2018 - 06.2019

Warehouse Worker

Connections
04.2018 - 11.2018

Food Service Worker

Blimpie
10.2017 - 03.2018

Stock Associate/Sales Associate

American Eagle
11.2016 - 09.2017

Catering Server

The Grove
08.2016 - 11.2016

Busboy

The Manor Restaurant
08.2016 - 11.2016

Construction Worker

AMP construction services
04.2012 - 12.2014

Cashier

El Rincon
01.2007 - 03.2008

High School Diploma -

Barringer Academy Of S.T.E.A.M.
05.2001 -
Manuel RamosEntrepreneur