Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Cashier

Manuel Rivas

Los Angeles,CA

Summary

Dedicated cashier with a proven track record at Target and The Home Depot, excelling in customer service and team collaboration. Demonstrated ability to enhance customer satisfaction and loyalty through exceptional service and resolving complaints efficiently. Skilled in accurate cash handling and fostering positive customer relations, contributing to a significant increase in repeat business. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CASHIER

Target
10.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

CASHIER

The Home Depot
11.2016 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate of Arts - Business Management

East Los Angeles College

Skills

  • Client support
  • Work ethic and integrity
  • Cleaning and sanitizing
  • Customer service excellence
  • Order taking
  • Customer assistance
  • Patience and empathy
  • Team collaboration
  • Customer relations

Certification

Electrician Trainee

LANGUAGES

English - Full Professional
Spanish - Full Professional
Italian - Elementary

Timeline

CASHIER

Target
10.2024 - 01.2025

CASHIER

The Home Depot
11.2016 - 10.2023

Associate of Arts - Business Management

East Los Angeles College