Manuel Rivera
Strategy Associate
Sarasota,FL
Summary
Strong problem-solving skills. Competitive and ambitious; Welcome new challenges. Highly motivated with strong work ethic. Ability to be a team player and resolve problems and conflicts professionally. Can teach difficult subjects in a simple and entertaining manner. Energetic, attentive, dedicated with strong interpersonal skills. Able to relate with people of various ages, cultural backgrounds and socio-economic backgrounds. Personable and attentive. Familiar with the software used to connect with customers and gather their information. Proficient in working on a computer. Strong verbal communicator.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Clinical Director
The Joint Chiropractic
02.2022 - Current
- Perform the initial consult and evaluation
- Help write the patient’s plan
- Execute treatment
- Sell the different plans that the office has
- Perform customer service duties
- Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Utilize CRM tools to resolve any customers’ issues.
Education
BS - Health Science
Life University
Marietta 10.2013 - 06.2017
Doctor of Chiropractic -
Life University
Marietta 10.2013 - 09.2017
Skills
Microsoft Office 365: Advanceundefined
Timeline
Clinical Director
The Joint Chiropractic
02.2022 - Current
BS - Health Science
Life University
10.2013 - 06.2017
Doctor of Chiropractic -
Life University
10.2013 - 09.2017
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