Manuel Robles
Student Associate
Seattle,Washington
Summary
Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills. Bilingual Spanish and English.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Undergraduate Student Associate
University Of Washington, Seattle
Seattle, WA
05.2023 - Current
- Answered general questions about parking fees, facilities, and directions on UW Seattle campus.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Created and dispatched over 100 new parking signs for construction, events and other required activities on campus.
Store Manager
The Vitamin Shoppe
Renton, WA
01.2018 - 04.2023
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Worked from Sales Associate to Store Manager
- Managed over 25 customers per hour and 6 employees daily.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Developed and implemented successful staff incentive programs to motivate employees.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
Customer Service Representative
Uhaul Moving and Storage
Renton, WA
03.2016 - 02.2017
- Provided excellent customer service to customers.
- Increased sales by 3%.
- Receiving/dispatching equipment, data entry, phone call duties, opening and closing store and storage.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Sought ways to improve processes and services provided.
Food Service Worker
Ikea Us West Inc
Renton, WA
04.2014 - 12.2015
- Worked 5 positions in Cafeterias.
- Trained 10 new hires to increase their kitchen skills, increasing efficiency.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Ran various reports daily and at intervals during each week.
Associate
Allegiance Staffing
Seattle, WA
09.2013 - 04.2014
- Delivered excellent customer service at 3 food vendors in CenturyLink Stadium.
- Managed over 50 customers per shift.
Loader/Unloader
UPS
Seattle, WA
01.2013 - 09.2013
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
Education
B.A. - Public Health Global Health
University of Washington
Seattle, WA 01.2023 - Current
Associate - Pre-Nursing
GREEN RIVER COLLEGE
Auburn, Washington 01.2014 - 06.2016
Skills
Immersive activities
undefinedTimeline
Undergraduate Student Associate
University Of Washington, Seattle
05.2023 - Current
B.A. - Public Health Global Health
University of Washington
01.2023 - Current
Store Manager
The Vitamin Shoppe
01.2018 - 04.2023
Customer Service Representative
Uhaul Moving and Storage
03.2016 - 02.2017
Food Service Worker
Ikea Us West Inc
04.2014 - 12.2015
Associate - Pre-Nursing
GREEN RIVER COLLEGE
01.2014 - 06.2016
Associate
Allegiance Staffing
09.2013 - 04.2014
Loader/Unloader
UPS
01.2013 - 09.2013
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