Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manuel Rocha

Iowa City,IA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

22
22
years of professional experience

Work History

Maintenance & Pool Technician

Comfort Inn & Suites
Coralville, IA
11.2023 - Current
  • Dismantled malfunctioning equipment for repair or replacement purposes.
  • Installed new pool equipment such as pumps, filters, lights and ladders.
  • Adhered strictly to all company policies and procedures related to safety protocols while working on site.
  • Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
  • Diagnosed problems with existing pools using testing instruments such as pH meters.
  • Maintained accurate records of service calls performed along with parts used during each call.
  • Reassembled repaired or replaced equipment according to manufacturer's specifications.
  • Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
  • Identified potential hazards that could result in injury or property damage if left unchecked.
  • Ensured compliance with all applicable safety regulations when working on pools or performing repairs and maintenance activities.
  • Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
  • Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
  • Adhered to all local, state, and federal regulations regarding pool maintenance and safety standards.
  • Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
  • Performed upkeep and maintenance of mechanical rooms.
  • Maintained chemical balance in pools by testing and adjusting chlorine, pH, and alkalinity levels.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.

Owner-Manager

Midwest Pro Construction
West Branch , IA
09.2014 - 01.2025
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Researched potential partners in order to expand services offered.
  • Organized events such as trade shows and conferences.
  • Ensured compliance with local, state, and federal regulations.
  • Provided direction and guidance to employees.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed and implemented successful sales strategies to meet business goals.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed contracts before signing them on behalf of the organization.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Directed recruitment, hiring, and training of new staff members.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Cleared clogged drains and replaced valves, faucets, and fixtures.
  • Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
  • Disassembled appliances to diagnose problems and facilitate repairs.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Cleaned and maintained pool filters, pumps, skimmers, and other equipment on a regular basis.
  • Ordered necessary supplies such as cleaning chemicals, replacement parts.
  • Performed regular maintenance on pool heating systems to ensure optimal performance.
  • Maintained records of maintenance activities, repairs, chemicals used.
  • Inspected pools regularly to ensure safety regulations were met and that the water was clean and safe for swimming.
  • Replaced worn out parts such as o-rings and gaskets when needed.
  • Drained existing pools in order to perform routine maintenance or repairs.
  • Conducted periodic inspections of plumbing systems associated with pools in order to detect leaks or damage.
  • Performed chemical tests of pool water in order to determine appropriate levels of chlorine and pH.
  • Repaired or replaced broken or malfunctioning pool components such as ladders or lights.
  • Dismantled pumps and motors in order to diagnose issues with them before repairing them properly.
  • Ensured all safety protocols were followed when performing any type of work around a pool.
  • Visually inspected surrounding areas for potential hazards such as debris or insects.
  • Troubleshot problems with automated control systems used to regulate temperature and filtration cycles.
  • Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.

Maintenance Mechanic Tech.

Plastic Products Company
West Branch , IA
03.2014 - 09.2014
  • Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
  • Maintained a variety of electrical equipment including motors, transformers and switches.
  • Repaired and replaced defective parts in production machinery.
  • Troubleshot and repaired malfunctioning components such as pumps, valves, bearings and shafts.
  • Adjusted machine settings to optimize performance.
  • Calibrated instruments to ensure accuracy of readings.
  • Replaced worn or damaged parts to maintain efficient operation of machines.
  • Operated forklifts, cranes and other heavy equipment as necessary in the completion of duties.
  • Monitored inventory levels for spare parts used for maintenance activities.
  • Inspected safety devices such as emergency stops and interlocks on machines prior to use.
  • Responded quickly to emergency maintenance requests in order to minimize downtime.
  • Read technical manuals to help diagnose problems with equipment.
  • Reviewed blueprints, diagrams and schematics for repair purposes.
  • Applied lubricants to all moving parts on a regular basis.
  • Conducted periodic inspections of machine components for wear or damage.
  • Maintained accurate records of maintenance activities performed.
  • Trained personnel in operating procedures related to safe machine use.
  • Cleaned work areas after completing tasks to ensure safety compliance.
  • Repaired and replaced worn and defective parts.
  • Operated hand and power tools to complete repairs.
  • Maintained equipment performance by cleaning and lubricating components.

Owner-manager

Rocha Painting LLC.
West Branch , IA
10.2002 - 09.2014
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.

Maintenance Mechanic Tech

West Liberty Foods LLC
West Liberty , IA
01.2014 - 05.2014
  • Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
  • Maintained a variety of electrical equipment including motors, transformers and switches.
  • Repaired and replaced defective parts in production machinery.

Assistant Manager

Xencom Facility Management
Corallvile , Iowa
06.2012 - 12.2012
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Created reports on sales trends, inventory levels, and financial data.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Mechanical Technician

Acciona Wind Power
West Branch , IA
12.2010 - 12.2012
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Assisted in the installation of new machines and equipment.
  • Tested, diagnosed, and repaired malfunctioning components.
  • Replaced worn or defective parts with new ones.
  • Inspected completed work for accuracy and quality assurance.
  • Monitored performance parameters to ensure optimal operation of machinery.
  • Adjusted machine settings as needed to optimize production processes.
  • Utilized hand tools such as wrenches, pliers, screwdrivers.
  • Maintained accurate records of repairs and preventive maintenance activities.
  • Calibrated instruments used in testing operations to verify performance specifications.
  • Researched technical manuals for troubleshooting guidance when necessary.
  • Organized spare parts inventory to facilitate quick access during repairs or replacements.
  • Operated computer-controlled automated systems for manufacturing processes.
  • Followed safety regulations while working with hazardous materials and chemicals.
  • Attended training sessions for updates on product changes or modifications.
  • Ensured the proper disposal of waste materials generated from repair works.
  • Analyzed data from test runs to identify potential malfunctions in advance.
  • Collaborated with other technicians to complete complex projects efficiently.
  • Diagnosed mechanical problems and determined solutions to correct concerns.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Troubleshot, diagnosed, and repaired engineering equipment.
  • Collaborated with team members, lending mechanical expertise to meet team goals.
  • Assembled, integrated and repaired equipment or systems in accordance with appropriate standards and procedures.
  • Supported continuous improvement efforts to improve efficiency and productivity of maintenance technicians.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Utilized highly-accurate measuring instruments to align machinery in new installations and replacement.
  • Monitored, inspected or tested mechanical equipment.
  • Assembled or disassembled complex mechanical systems.
  • Worked independently and as team member to develop design concepts that met business and technical needs.

Education

High School Diploma -

West Liberty Community School District
West Liberty, IA

Skills

  • Marketing tactics
  • Social media control
  • Strategic project planning
  • Profit and loss analysis
  • Relationship building
  • Budget administration
  • Consulting
  • Hiring and staffing
  • Employee development
  • Verbal and written communication
  • Project management
  • Project estimating
  • Sales strategy development
  • Team oversight
  • Design coordination
  • Sales leadership
  • Service quality assurance
  • Business management
  • Business development
  • Operations management
  • Strategic planning
  • Partnership development
  • Financial planning
  • Contract negotiation expertise
  • Business planning
  • Marketing
  • Business marketing
  • Bidding processes
  • Product branding
  • Contract management
  • Business launch
  • Staff management
  • Labor relations
  • Human resource management
  • Quality management systems
  • Small business operations
  • Sales management
  • Cost reduction
  • Staff hiring
  • Crisis management
  • Negotiation
  • Client service
  • Customer relations

Timeline

Maintenance & Pool Technician

Comfort Inn & Suites
11.2023 - Current

Owner-Manager

Midwest Pro Construction
09.2014 - 01.2025

Maintenance Mechanic Tech.

Plastic Products Company
03.2014 - 09.2014

Maintenance Mechanic Tech

West Liberty Foods LLC
01.2014 - 05.2014

Assistant Manager

Xencom Facility Management
06.2012 - 12.2012

Mechanical Technician

Acciona Wind Power
12.2010 - 12.2012

Owner-manager

Rocha Painting LLC.
10.2002 - 09.2014

High School Diploma -

West Liberty Community School District
Manuel Rocha