Building Computers
Manuel Rodriguez
Beaumont,CA
Summary
Have been in the customer service industry for quite sometime. Can deal with any challenge. Good with money, communication, technology, and managing priorities. Always motivated to learn more and will always be willing to learn in any field.
Enthusiastic at work and bring the best attitude to the work place.
Looking to relocate and maintain a full-time position that offers professional challenges and growth.
Overview
2
2
Languages
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Warehouse Associate
Amazon
Moreno Valley, CA
01.2020 - 05.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Brand Manager - Ecommerce and Digital Marketing
Self Employed Web
Beaumont, CA
10.2018 - 08.2020
- Sold products online
- Communicated with vendors via email and phone
- Packed and Shipped orders in timely manner
- Made promotions and increased sales
Valet Parking Attendant
The Parker Hotel
Palm Springs, CA
03.2017 - 06.2018
- Accomplished upscale customer service with emphasized privacy
- Attended high-end cliental
- Inspected vehicles for damage
- Efficiently communicated with colleagues
- Answered all questions regarding hotel property lay out to guests
Assistant Manager
Sangios Deli At Cougar Winery
Temecula, CA
04.2014 - 09.2018
- Leadership - Delegation - Consistency - Great Customer Service
- Opened/Closed Store
- Kept good relationship with suppliers through email, phone, and in person
- Assessed job applicants
- Developed loyal and highly satisfied customer base
- Promoted more profitable items
- Attended weekly staff meetings
- Strengthened marketing through various social media accounts
- Answered customer questions in detailed yet efficient manner
- Would take phone orders
- Team built with employees
Customer Service Cashier
SUBWAY®Restaurants
Temecula, CA
12.2013 - 04.2014
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record all transactions accurately and efficiently.
Customer Service Cashier
Mcdonalds
Palm Desert, CA
11.2011 - 12.2013
- Leadership
- Training new employees
- Resolved customer complaints
- Maintained customer satisfaction
- Maintained clean environments
- Money management- credit/debit/cash
- Provided detailed information on promotional items and up sold products
- Made cash deposits
- Excellent rapport with regulars
Education
No Degree - Information Technology
Coursera
Online 02.2021 - 05.2021
High School Diploma -
Cathedral City High School
Cathedral City, CA 08.2009 - 06.2013
Skills
Customer Service
Phone/Email Communication
Staff Management
Client communication
Public and Media Relations
Information Technology
Microsoft and Apple
Trouble Shooting
Promoting
Accomplishments
Achieved a better understanding of the underlying of technology and computers
Interests
Solving Problems
Research
Timeline
No Degree - Information Technology
Coursera
02.2021 - 05.2021
Warehouse Associate
Amazon
01.2020 - 05.2020
Brand Manager - Ecommerce and Digital Marketing
Self Employed Web
10.2018 - 08.2020
Valet Parking Attendant
The Parker Hotel
03.2017 - 06.2018
Assistant Manager
Sangios Deli At Cougar Winery
04.2014 - 09.2018
Customer Service Cashier
SUBWAY®Restaurants
12.2013 - 04.2014
Customer Service Cashier
Mcdonalds
11.2011 - 12.2013
High School Diploma -
Cathedral City High School
08.2009 - 06.2013