Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Rubio

Miami Gardens

Summary

Hardworking Sales Associate dedicated to driving customer satisfaction and increasing sales. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

5
5
years of professional experience

Work History

Sales Associate

BrandsMart USA
Miami
01.2021 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built relationships with customers to encourage repeat business.
  • Developed promotional strategies to increase sales volume.

Server

Chipotle
Miami
08.2020 - 12.2020
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

High School Diploma -

Lincoln Marti
Hialeah, FL

Skills

  • Product Sales
  • Customer Needs Assessment
  • Business Development
  • Sales Development
  • Positive and Professional
  • Verbal and Written Communication
  • Listening Skills
  • Guest Relations
  • Sales and Marketing

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Sales Associate

BrandsMart USA
01.2021 - Current

Server

Chipotle
08.2020 - 12.2020

High School Diploma -

Lincoln Marti

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