Manuel Salazar
Casselberry,FL
Summary
Experienced and compassionate professional with 5 years of dedicated experience in healthcare and specialized care. Demonstrated leadership in managing and coordinating care for diverse populations, including children and individuals with developmental delays, effectively addressing their unique needs with sensitivity. Proficient in building rapport, fostering communication, and delivering quality care while leading efforts to enhance team performance and patient outcomes. Committed to maintaining a positive attitude, driving peak performance, and mentoring others to achieve excellence in service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
AdventHealth
12.2018 - Current
- Led critical interventions as a key member of the Behavioral Emergency Response Team, responding swiftly and effectively to emergency situations involving mental health patients, ensuring patient safety and de-escalation.
- Trained and mentored new employees, providing hands-on coaching and guidance to ensure they are well-prepared to handle complex psychiatric cases, while also offering ongoing support and development to existing staff.
- Communicated policy updates and best practices to team members, serving as a trusted resource for information and ensuring compliance with the latest protocols and standards.
- Prioritized patient safety by maintaining a vigilant approach to monitoring patient behavior and health, collaborating closely with multidisciplinary teams to coordinate care and mitigate risks.
- Promoted a culture of teamwork and communication, recognizing the importance of collaboration in delivering high-quality psychiatric care and achieving positive patient outcomes.
Targeted Case Manager
North Star Counseling of Central Florida
04.2023 - 08.2023
- Directed comprehensive case management services, overseeing intake assessments, crisis interventions, advocacy efforts, and ongoing monitoring to ensure that families received the necessary support and resources.
- Led efforts to assist clients in identifying and securing critical resources to meet basic needs such as food, clothing, shelter, safety, mental health, and medical services, playing a pivotal role in their well-being.
- Empowered clients to connect with long-term community resources, guiding them in navigating local services and building sustainable support networks to address ongoing needs.
Back Server/ Private Event Server
Fleming's Prime Steakhouse & Wine Bar
09.2016 - 12.2018
- Enhanced customer satisfaction by promptly delivering food and beverages to tables.
- Streamlined server workload by accurately relaying orders from guests to the kitchen staff for prompt preparation.
- Supported restaurant management in achieving a positive work environment through proactive assistance with server tasks and consistently demonstrating professionalism during shifts.
- Developed rapport with regular customers, fostering familiarity and increasing likelihood of return visits due to personalized interactions.
Education
Bachelor of Science in Psychology, cum laude -
University of Central Florida
Orlando, FL05.2019
Associate of Arts - Psychology
Valencia College
Orlando, FL05.2017
Skills
- Employee Relations
- Conflict Resolution
- Policy Implementation
- Interpersonal Skills
- Communication Skills
- Problem Solving
- Adaptability and Flexibility
- Attention to Detail
- Critical Thinking
- Leadership
Certification
- Crisis Prevention Intervention (CPI), Crisis Prevention Institute/AdventHealth, 11/01/24
- Basic Life Support (BLS), American Heart Association, 12/01/24
Bilingual
True
Languages
Spanish
Native or Bilingual
Timeline
Targeted Case Manager
North Star Counseling of Central Florida
04.2023 - 08.2023
Psychiatric Technician
AdventHealth
12.2018 - Current
Back Server/ Private Event Server
Fleming's Prime Steakhouse & Wine Bar
09.2016 - 12.2018
Bachelor of Science in Psychology, cum laude -
University of Central Florida
Associate of Arts - Psychology
Valencia College
- Crisis Prevention Intervention (CPI), Crisis Prevention Institute/AdventHealth, 11/01/24
- Basic Life Support (BLS), American Heart Association, 12/01/24
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