Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Utility Technician
Harman Brothers Ice
01.2019 - 01.2024
Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
Enhanced safety standards by ensuring proper installation of utility systems and equipment.
Increased productivity with routine inspections, preventive maintenance, and timely repairs of utility infrastructure.
Customer Service Representative
Comcast
03.2016 - 07.2017
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Forklift Operator
Tom Brunton Masonry
02.2012 - 04.2014
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Executive Administrative Assistant to Director of Engineering and Solutions at Eastman Chemical CompanyExecutive Administrative Assistant to Director of Engineering and Solutions at Eastman Chemical Company