Manuel Siliezar
Milwaukee,WI
Summary
Accomplished Business Professional with extensive experience in Operations Management, IT Administration, Sales, and Business Analysis. Expertise in managing complex projects from concept to completion while meeting tight deadlines and maintaining high-quality standards. Proficient in integrating IT solutions into business operations to enhance efficiency and scalability. Strong analytical and problem-solving skills, combined with excellent communication abilities and a collaborative team-oriented approach. Extensive experience working across industries, including banking, government, retail, and manufacturing, delivering tailored solutions that meet diverse client needs.
Overview
37
37
years of professional experience
Work History
Senior Business Analyst
SMP – Trombetta
01.2024 - Current
- Fully responsible for overseeing the Information Technology Department:
- Domain, servers, and network administration
- Virtualization of servers and implementation of mobile user strategies
- VPN setup for remote users and facility integration
- ERP management, system upgrades, and backup strategies
- Driving IT projects to meet organizational goals
IT Manager
Trombetta
01.2022 - 12.2023
- Managed all IT operations, including virtualization, network administration, and ERP systems
- Implemented secure mobile access strategies and coordinated VPNs across global facilities
- Maintained robust backup systems to ensure data integrity and disaster recovery
Operations Service Manager
Trombetta
08.2009 - 12.2021
- Directed multiple departments, including IT, logistics, shipping, and inventory control:
- Logistics:
- Coordinated operations across manufacturing facilities in Milwaukee, WI; Tijuana, Mexico; and Wuxi, China
- Defined material requirements based on production schedules
- Implemented systems for ordering, consolidating, and shipping raw materials and finished goods
- Managed multimodal transportation programs, including air, ocean, and ground
- Shipping:
- Enhanced communication across departments to ensure seamless operations
- Established shipping software for real-time updates and improved on-time delivery rates
- Developed automated systems for customer notifications and internal alerts
- Inventory Control:
- Designed forecasting models for inventory management
- Integrated barcode inventory systems and advanced ERP/APS solutions
- Created robust controls for inventory accuracy
- Information Technologies:
- Administered domain, servers, and network infrastructure
- Led virtualization efforts and ERP upgrades
- Deployed backup systems and VPN solutions for mobile and remote access
IT Administrator
Trombetta
04.2007 - 08.2009
- Windows Server Administration:
- Managed user and group accounts, logon scripts, and backups
- Provided domain support and maintained Active Directory infrastructure
- SQL Server Administration and Development:
- Oversaw database logins, roles, policies, and procedures
- Created and maintained DTS packages and database documentation
- Designed and optimized views, triggers, and stored procedures
- Crystal Reports Development:
- Created and published detailed reports, maintained servers, and managed user groups
- MS Access Applications:
- Designed and maintained several applications integrated with SQL Server
- Barcode Label Printing:
- Designed and implemented barcode label systems using Loftware and BradySoft
- ERP (Syteline):
- Administered user security, MRP parameters, and operations controls
- Supported modules like Doc-Trak and Labor-Trak
IT Help Desk Technician
Main Street Industries
06.2006 - 04.2007
- Supported a Windows 2003 and XP environment, including Exchange Server and Citrix
- Developed and maintained MS Access applications and Crystal Reports
- Provided network and SQL Server support, focusing on data transformation and replication
Sales Manager
Systems, Projects, and Services, Inc. (El Salvador, C.A.)
01.1997 - 10.2001
- Led a team of 6-8 sales representatives in achieving and exceeding sales targets
- Developed sales strategies for industries such as banking, manufacturing, and healthcare
- Negotiated contracts, recruited sales representatives, and conducted client presentations
Account Executive
Systems, Projects, and Services, Inc. (El Salvador, C.A.)
01.1993 - 01.1996
- Prospected and developed new business opportunities
- Designed IT solutions, including hardware, networking, and software sales
Information Technologies Manager
CYBSA Corp.
01.1990 - 01.1993
- Managed UNIX systems and Oracle databases, leading a migration from IBM S-36 to UNIX
- Enhanced productivity through software development and system upgrades
Systems Analyst and Developer
Cristal Industries
01.1988 - 01.1989
- Collaborated with clients to analyze, design, and develop custom software solutions
- Led application testing and quality assurance processes
Education
Bachelor’s Degree - Business Management
Technological University
Skills
- Windows Server (2003, 2008, 2012)
- UNIX
- Windows 7-10
- SQL Server
- Oracle
- Crystal Reports
- MS Access
- ERP Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Business Analyst
SMP – Trombetta
01.2024 - Current
IT Manager
Trombetta
01.2022 - 12.2023
Operations Service Manager
Trombetta
08.2009 - 12.2021
IT Administrator
Trombetta
04.2007 - 08.2009
IT Help Desk Technician
Main Street Industries
06.2006 - 04.2007
Sales Manager
Systems, Projects, and Services, Inc. (El Salvador, C.A.)
01.1997 - 10.2001
Account Executive
Systems, Projects, and Services, Inc. (El Salvador, C.A.)
01.1993 - 01.1996
Information Technologies Manager
CYBSA Corp.
01.1990 - 01.1993
Systems Analyst and Developer
Cristal Industries
01.1988 - 01.1989
Bachelor’s Degree - Business Management
Technological University
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