Work History
Certification
Education
Languages
Summary
Timeline
OfficeManager

Manuel Sterling

Miami,FL

Work History

Professional Protection Officer

Allied Universal Security Services
Miami, Florida
09.2024 - Current
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Maintained high levels of alertness throughout shifts.
  • Worked effectively in fast-paced environments.

Armed Security Officer Supervisor

Alliance Security
Miami, Florida
07.2017 - 01.2023
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Managed security staff rotation for position coverage on breaks.
  • Recorded daily security occurrences in site assignment log.
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate.
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Monitored and evaluated theperformance of security personnel and provided feedback to improve performance.

Armed Security Officer Supervisor

Delad Security Services
Miami, Florida
05.2015 - 08.2019
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate.
  • Managed security staff rotation for position coverage on breaks.
  • Completed full building and grounds patrols to spot and investigate concerns.

Security Account Manager

Allied Barton Security
Miami, Florida
07.2013 - 05.2015
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed and motivated employees to be productive and engaged in work.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled costs to keep the business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listened to concerns, and found an appropriate middle ground.

Certification

  • Certified Private Investigator Program, Hialeah-Miami Lakes Adult and Community Education Center - 02/05/2013
  • Certified Private Security Officer, Hialeah Miami Lakes Adult and Community Education Center - [03/06/2013]
  • Certified Electroencephalographic Technician, Technical Health Careers School - [07/30/1985]
  • Certified Firearms Training, Shark Shooter - [06/04/2014]
  • Certified Safety Officer Specialist, Allied Barton Security Services - [12/01/2013]
  • Certified Floor Warden Training, Allied Barton Security Services - [06/05/2014]
  • Certified Security Supervisor Essentials, Allied Barton Security Services - [01/05/2015]
  • Certified Managers, Allied Barton Security Services - [11/06/2014]
  • Certified Professional Protection Officer, Allied Universal Security Services - 10/06/2022

Education

Associate of Science - Small Business Administration

Habana University
Habana, Cuba
08.1979 - 06.1981

Associate of Science - Sound Engenier

Sonido Intour
Habana, Cuba
06.1973 - 05.1975

Associate of Science - Cinemathography Technician.

Instituto Cubano Industria Cinematografica
Habana, Cuba
03.1971 - 08.1972

Languages

Spanish
Native language
English
Advanced (C1)
C1

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Career-oriented Armed Security Officer with strong background in security work and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Highly observant and thorough with great follow-through on identified security concerns.

Timeline

Professional Protection Officer

Allied Universal Security Services
09.2024 - Current

Armed Security Officer Supervisor

Alliance Security
07.2017 - 01.2023

Armed Security Officer Supervisor

Delad Security Services
05.2015 - 08.2019

Security Account Manager

Allied Barton Security
07.2013 - 05.2015

Associate of Science - Small Business Administration

Habana University
08.1979 - 06.1981

Associate of Science - Sound Engenier

Sonido Intour
06.1973 - 05.1975

Associate of Science - Cinemathography Technician.

Instituto Cubano Industria Cinematografica
03.1971 - 08.1972

Similar Profiles

  • Majid Yousaf

    Majid YousafMajid Yousaf

    Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services

  • Jose Fernando Diaz

    Jose Fernando DiazJose Fernando Diaz

    GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services

  • Tracy Applewhite

    Tracy ApplewhiteTracy Applewhite

    Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security

  • David Krouskop

    David KrouskopDavid Krouskop

    Unarmed Security Officer at Allied Universal Security ServicesUnarmed Security Officer at Allied Universal Security Services

  • Yennifer Nimo

    Yennifer NimoYennifer Nimo

    Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas

CREATE PROFILE
Manuel Sterling