Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Manuel Tapia

Longmont,CO

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

6
6
years of professional experience

Work History

House Mover

Golder Van Lines
Longmont, CO
05.2023 - 08.2023
  • Walked through customer sites with checklists to verify job completion.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Followed instructions provided by supervisor regarding specific jobs assigned.
  • Loaded and unloaded company trucks with tools, equipment and furniture.
  • Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Communicated with crew members regarding progress of job throughout day.

Retail Sales Associate

OfficeMax
Longmont, CO
11.2018 - 05.2019
  • Helped customers by answering questions and locating merchandise.
  • Prepared merchandise for purchase or rental.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Courtesy Clerk

King Soopers
Longmont, CO
01.2018 - 06.2018
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Escorted customers to desired merchandise location.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Recorded sales transactions into the point-of-sale terminal accurately.
  • Promptly responded to customer requests or complaints in an appropriate manner.

Education

Bachelor of Science - Marketing

Colorado State University
Fort Collins, CO
05-2024

Bachelor of Science - Marketing

Laramie County Community College
Cheyenne, WY
12-2021

Skills

  • Problem-Solving Capabilities
  • Organizational Abilities
  • Verbal and Written Communication
  • Resourcefulness
  • Problem-Solving Skills
  • Customer Service

Languages

Spanish
Professional

Accomplishments

  • Earned Student Athlete of the Week

Affiliations

  • Open to new experiences and looking forward to new challenges.

References

References available upon request.

Timeline

House Mover

Golder Van Lines
05.2023 - 08.2023

Retail Sales Associate

OfficeMax
11.2018 - 05.2019

Courtesy Clerk

King Soopers
01.2018 - 06.2018

Bachelor of Science - Marketing

Colorado State University

Bachelor of Science - Marketing

Laramie County Community College
Manuel Tapia