Manuel Umanzol
Woodbridge,VA
Summary
Dedicated warehouse professional with extensive experience in forklift operation, sales floor management, and retail environments. Proven track record of improving inventory accuracy, leading teams to exceed targets, and maintaining high standards of safety and efficiency. Seeking to leverage diverse skills in an entry-level IT role to optimize system operations and enhance organizational productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Logistics Gatekeeper Specialist
IKEA US
Woodbridge, VA
02.2017 - 01.2025
- Promoted from Warehouse Associate to Lead Associate due to exceptional performance and leadership abilities
- Managed warehouse operations, ensuring timely resupply and replenishment of store inventory
- Led a team of warehouse associates, improving productivity by 20% through efficient task delegation and motivation
- Maintained an organized and clean warehouse environment, upholding all safety protocols and regulations
- Collaborated with sales teams to ensure the sales floor was fully stocked, enhancing customer satisfaction
Licensed Forklift Operator
IKEA US
Woodbridge, VA
02.2017 - 01.2025
- Operated forklifts to safely transport and organize inventory, maintaining a 100% safety record over eight years.
- Assisted in loading and unloading delivery trucks, improving turnaround time by 15%.
- Conducted regular equipment inspections to ensure optimal functionality and safety compliance.
- Supported inventory audits and maintained a 99% accuracy rate.
- Inspected forklift prior to use for safety issues such as brakes, steering, fluid leaks, lights, or any other malfunctions.
- Assisted in training new staff members on correct usage of powered lift trucks.
Retail Associate
IKEA US
Woodbridge, VA
11.2012 - 02.2017
- Provided exceptional customer service, leading to a 15% increase in customer retention
- Managed sales floor by ensuring products were fully stocked and well-presented, improving sales by 10%
- Handled cash transactions and maintained accurate sales records
- Collaborated with team members to achieve daily sales targets and promotional goals
Education
High School Diploma -
Gar-field Senior High School
Woodbridge, VA06-2012
Skills
- Forklift Operator
- Warehouse Management
- Inventory Control
- Sales Floor Replenishment
- Team Leadership
- Customer Service Excellence
- Organizational Skills
- Safety Compliance
- Bilingual (English and Spanish)
- Basic IT Knowledge
Certification
- Forklift Operator Certification, National Safety Council, [Year Obtained]
- [Any Relevant IT Certifications or Courses]
References
Available upon request
Additional Education
- High School Diploma, City High School, City, State, [Year Graduated]
- [Any Additional Education or Training]
Timeline
Logistics Gatekeeper Specialist
IKEA US
02.2017 - 01.2025
Licensed Forklift Operator
IKEA US
02.2017 - 01.2025
Retail Associate
IKEA US
11.2012 - 02.2017
High School Diploma -
Gar-field Senior High School