Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Valle

Santa Monica,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

11
11
years of professional experience

Work History

Server

Zinque
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server Shift Leader

Soho Little Beach House
09.2021 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

San Vicente Bungalows
02.2020 - 09.2021
  • Serve food and drinks to club members and their guest in a fast paced atmosphere ensuring great service
  • Help cover bar shifts when necessary
  • Enforce club rules making sure members and employees follow them accordingly.

Server/Server Trainer /Floor Manager

Pizza Pasta Eataly
09.2019 - 08.2021
  • Participated in training hourly employees in regards to job knowledge and steps of service
  • Served guest in a fine dining atmosphere, including pre-bussing tables and wine service
  • Have complete knowledge of menu and wine.

Server/Server Trainer/Bartender/Manager /Server Capitan

Il Fornaio Cucina Italiana Woodland Hills Ca
04.2015 - 02.2020
  • Part of opening team for newly designed conceptin Woodland Hills, Ca
  • Responsible for training and developing approximately 35 newly hired servers
  • Promoted from server to manager within 5 months of opening
  • Performed opening and closing duties including inventories, scheduling

Server/Banquet Server/Server Trainer

Mccormick & Schmicks Seafood
03.2013 - 04.2015
  • Provided a fine dining customer service experience, including wine service and bartending
  • Ensure that all members of the wait staff are equippedwith the knowledge needed to properly serve guests and uphold the service standards of the organization.

Education

The Culinary Lab Cooking School
Tustin, Ca.
2017

Diploma - Bartendeing

Bartending School
Riverside, CA
04.2009

GED -

Temecula Valley High School
Temecula, CA
2006

Skills

  • Suggestive Selling
  • Dining Customer Service
  • Seating Assignment Preparation
  • High-Volume Dining
  • Wine Service
  • Banquet Coordination
  • Server Training
  • Cool Under Pressure

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Zinque
08.2023 - Current

Server Shift Leader

Soho Little Beach House
09.2021 - 05.2023

Server

San Vicente Bungalows
02.2020 - 09.2021

Server/Server Trainer /Floor Manager

Pizza Pasta Eataly
09.2019 - 08.2021

Server/Server Trainer/Bartender/Manager /Server Capitan

Il Fornaio Cucina Italiana Woodland Hills Ca
04.2015 - 02.2020

Server/Banquet Server/Server Trainer

Mccormick & Schmicks Seafood
03.2013 - 04.2015

The Culinary Lab Cooking School

Diploma - Bartendeing

Bartending School

GED -

Temecula Valley High School

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Manuel Valle