Manuel Venegas

Possesses excellent organizational, analytical, problem-solving, prioritizing, written, research and communication skills. Effective at fostering strong relationships with other default servicing teams and various support units. Consistently embraces ownership, responsibility and accountability with a history of demonstrating accountability for initiatives. Proven initiative to work effectively both independently and as a team member. Ability to be flexible and adapt to fast paced and changing business environments. Strong proficiency in MS Office applications. 20 years direct customer contact, internal and external customer service, customer relations experience and 15 years transactional, loan processing, loan servicing, loan modification, loss mitigation and quality assurance experience. 4 years financial fraud experience, 2 years Management/Leadership experience, 1 year Underwriting experience and 2 years of experience with delivery and facilitation of training.