MANUEL VENTURA
Kent,WA
Summary
Certified Parts Advisor and Service Technician with six years of experience in the automotive industry, specializing in Mercedes-Benz vehicles. Recognized for exceptional customer service skills and a strong work ethic, consistently delivering high-quality results. A keen eye for detail ensures accurate assessments and recommendations, enhancing overall customer satisfaction and operational efficiency. Committed to staying updated on industry trends and best practices to provide optimal solutions for clients.
Overview
12
12
years of professional experience
Work History
Mechanic Technician/ Inspector
Manhiem Auto Auction (COX Auto)
Kent, WA
07.2024 - Current
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on various vehicle systems to ensure optimal performance.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Mentored junior technicians in troubleshooting methods and equipment handling procedures.
Master Technician
JC Automotive
01.2023 - Current
- Engine and Transmission Repair
- Full Engine Restoration
- A/C refrigerant Service
Parts Advisor/ Service Technician
Mercedes-Benz of Bellevue
01.2019 - 01.2023
- Started as a Parts Advisor as well as Wholesale Management
- Shipping and receiving parts from different warehouse locations
- Service Technician- Vehicle Diagnostic and Repair
Parts counter / Assistant Manager
Napa Auto Parts
01.2014 - 01.2017
- Expressed excellent customer service for front counter
- Manage delivery & shipment of items to shops around the area
- Assistant Manager
Education
No Degree -
Tyee High School
SeaTac, WA01-2006
Skills
- Excellent customer service
- Both independent and a team player
- Analytical skills
- Detail oriented
- Problem-solving
- Mechanical aptitude
- Organization
- Bilingual
LANGUAGES
English
Spanish
Timeline
Mechanic Technician/ Inspector
Manhiem Auto Auction (COX Auto)
07.2024 - Current
Master Technician
JC Automotive
01.2023 - Current
Parts Advisor/ Service Technician
Mercedes-Benz of Bellevue
01.2019 - 01.2023
Parts counter / Assistant Manager
Napa Auto Parts
01.2014 - 01.2017
No Degree -
Tyee High School