Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Manuel Verdin

Operations
Ontario,CA

Summary

Safety-conscious terminal manager committed to achieving corporate goals and objectives. Expertise in directing and coordinating 35-person staff, aligning work schedules and developing budget plans. Efficient and reliable professional with exceptional problem resolution and communication skills. Proactive Terminal Manager with 5 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency. Eager Terminal manager with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing quality of work. Successful at meeting long-term goals and daily streamlining. Professional Warehouse Manager offering 15 years of expertise in supervising and training 35 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting. Logical Transportation Manager with 10 year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents. Resourceful Warehouse Manager with 10 years of experience directing inbound and outboundwarehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Terminal Manager

Land Air Express Inc.
Los Angeles, CA
2018.04 - 2023.01
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Set terminal budgets and set goals to adhere to plans.
  • Collaborated with 4 member team to create, modify and implement goals, procedures and policies.
  • Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Operations Manager

Land Air Express Inc.
Los Angeles, CA
01.2013 - 04.2018
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed and maintained relationships with external vendors and suppliers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.

Night Manager

Land Air Express Inc.
Los Angeles, CA
05.2008 - 03.2013
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Processed customer orders quickly and accurately to meet dispatch targets.
  • Managed 15 employees in delivering smooth, productive night shift operations.
  • Assessed and adjusted staffing levels to meet operational demands.
  • Trained and mentored new and existing staff to achieve best practices.
  • Supervised security personnel in upholding staff, customer and building safety.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Cathedral High School
Los Angeles, CA
03.1987

Skills

  • Company Policy Compliance
  • Compliance Requirements
  • DOT Requirements
  • Load planning
  • Retail business management
  • Carrier negotiations
  • Loading and unloading
  • Staff Management
  • Shipment coordination

Languages

Spanish
Native or Bilingual

Timeline

Terminal Manager

Land Air Express Inc.
2018.04 - 2023.01

Operations Manager

Land Air Express Inc.
01.2013 - 04.2018

Night Manager

Land Air Express Inc.
05.2008 - 03.2013

High School Diploma -

Cathedral High School
Manuel VerdinOperations