Manuel Vides
Parlin,NJ
Summary
Hospitality professional prepared for role with comprehensive understanding of dining service management and guest relations. Adept at fostering team collaboration and adapting to dynamic shifts in service needs. Known for strong problem-solving abilities and effective communication skills, consistently ensuring outstanding service and guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Server / Customer Service Representative
MiLina Bar & Grill Colombian Steak House
01.2024 - 12.2024
- Assisted and resolved customer inquiries, ensuring a positive experience.
- Coordinated the server team and supervised dining room service.
- Handled complaints and requests efficiently, improving customer satisfaction.
- Trained staff members on use of POS system.
- Promoted to Head Server due to leadership and dedication.
Head Bartender / Bartender
MiLina Bar & Grill Colombian Steak House
04.2023 - 12.2024
- Prepared cocktails and beverages following quality standards.
- Managed and maintained liquor and supply inventory.
- Placed purchase orders to ensure efficient stock levels.
- Supervised the bar team and enhanced customer experience.
- Promoted to Head Bartender for outstanding performance and leadership skills.
- Obtained Bartender Certification and Alcohol Serving License.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Warehouse Associate
American Distribution, Inc.
05.2021 - 07.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with the team to meet delivery deadlines and quality standards.
Skills
- Leadership and team management
- Customer service and problem-solving
- Inventory management and order processing
- Teamwork and effective communication
- Organization and process optimization
- Knowledge of mixology and beverage service
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
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