Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

MANUEL ZAMUDIO

Staten Island,NY

Summary

Dynamic and results-oriented professional with extensive experience at Gap Factory Outlet, adept in customer service and problem-solving. Excelled in enhancing shopping experiences and boosting sales through strategic merchandising and exceptional service. Skilled in teamwork and fluent in english and spanish, significantly contributing to store success and customer loyalty.

Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Gap Factory Outlet
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and provided outstanding customer service.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier

Sofias Guac Bar
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

High School Diploma -

Susan E Wagner Highschool
1200 Manor Rd
06-2024

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Product knowledge
  • Store opening and closing
  • Flexible schedule
  • Stocking and receiving
  • Store maintenance
  • FLUENT IN Spanish
  • Customer needs assessment
  • Product merchandising

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Gap Factory Outlet
08.2024 - Current

Cashier

Sofias Guac Bar
06.2023 - Current

High School Diploma -

Susan E Wagner Highschool
MANUEL ZAMUDIO